Payroll Market Supervisor - San Juan Capistrano - Ensign Group

Description

Payroll Market Supervisor – San Juan Capistrano, CA (Onsite)

About the Company: Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast‑growing post‑acute care industry. ESI provides service and support to over 361 facilities in the long‑term care continuum that employ over 55,000 employees. ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back‑office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows onsite leaders and caregivers to focus on day‑to‑day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource – our people. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously and want an individual in this role who will demonstrate these values through actions and words.

About the Opportunity

The primary purpose of the Payroll Market Supervisor position is to oversee the payroll function within the specified market and coordinate with the centralized payroll operations at the Service Center (includes Ensign Services Service Center, Topside and New Business Ventures). In this role, you will manage the timely and accurate execution of the periodic payroll cycles and the coordination of such across the market/cluster payroll resources and related market and service center partners. The Supervisor will lead and manage payroll operations within a multi‑state market, oversee the timely and accurate execution of payroll cycles, and ensure compliance with company policies and regulatory requirements. Additionally, you will coordinate closely with centralized payroll operations at the Service Center and collaborate with HR, Benefits, and Finance teams to deliver optimal results. This position is directed primarily by the Payroll Manager and the Payroll Director.

Responsibilities

• Provide general processing and operational guidance to the Market assigned Payroll Resources and coordinate the day‑to‑day activities of these resources in support of operational payroll cycles.
• Operate as the subject‑matter expert for the team for issues and serve as the escalation point to resolve issues; partner with Service Center payroll leaders and team for resolution of more complex cases.
• Manage the facility split assignments, delegations and backups across the Market‑assigned payroll resources.
• Coordinate and administer oversight of transactional payroll data inputs for each payroll cycle to ensure accuracy, controls and compliance with policies.
• Coordinate delivery of reports/data as requested by market stakeholder groups.
• Coordinate assessments, awareness, and messaging with market stakeholder groups (Presidents, Market Leaders, EDs) regarding market‑specific impacting policy/procedure changes and/or system enhancements.
• Provide oversight with the Service Center payroll team for acquisitions of newly acquired companies in market.
• Collaborate with Presidents, Market Leaders, EDs in markets to achieve optimal results based on cluster/market partnerships, feedback and inputs.
• Collaborate with market HR Directors/Resources, Benefits Coordinators and GL team to bring role clarity to the field among these groups and, through partnerships, provide direction to the field on policies and procedures.

Administrative Functions

• Provide administrative supervision of market payroll resource staff including employment/staffing, performance, goals, training/development coordination and monitoring of payroll‑related benchmark performance (Email servicing, Workday Inbox and Zen Desk tickets).
• Provide guidance and support to team members on payroll policies and complex issues.
• Research and resolve complex payroll discrepancies and handle escalated employee inquiries.
• Contribute toward the implementation of procedures to improve the efficiency and effectiveness of payroll processes in collaboration with the Service Center team.
• Coordinate and assist with internal and external payroll audits.
• Work with other departments, such as Human Resources and Finance, to ensure seamless integration of payroll data.
• Maintain the highest level of confidentiality regarding employee information.
• Assist with special projects as assigned.

Qualifications

• ADP Wage Payment, Tax and Garnishment processing is preferred.
• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) is often preferred.
• Proficiency with payroll software (e.g., ADP, Paychex, or Workday), HRIS systems, and Microsoft Office Suite, especially Excel.
• Comprehensive knowledge of federal, state, and local payroll and tax.
• Ability to read, write, speak and understand the English language. Spanish as a second language is preferred.

Specific Requirements

• Workday Payroll experience is required.
• A high school diploma is required.
• A minimum of 6 years of progressively responsible payroll experience, with at least 2 years in a supervisory or lead capacity.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel at all levels, residents, family members, visitors, government agencies/personnel and the general public.
• Meticulous attention to detail to ensure the accuracy of payroll data.
• Excellent written and verbal communication skills to interact with employees, management, and external agencies.
• Strong analytical and problem‑solving abilities to identify and resolve issues.
• Proven ability to lead, motivate, and develop a team.
• Excellent organizational and time‑management skills to meet tight payroll deadlines.
• A high degree of discretion and integrity when handling sensitive employee and financial information.
• Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures necessary for providing sound accounting techniques.
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.

Additional Information

• Location: Onsite at our Service Center in San Juan Capistrano, CA.
• Salary: $82,000 – $92,000 DOE.
• Pre‑employment criminal background screening required.

What We Offer

We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company‑provided life insurance, 401(k) with company match, and sick/vacation plans. Additionally, enjoy access to our fully equipped onsite gym (San Juan Capistrano office location). We also believe in supporting our employees' professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more) at

Ensign Services, Inc., is an Equal Opportunity Employer.