Manager, Physical Security - Grand Prairie, United States - Inmar

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    Description
    The Manager, Physical Security plays a critical role in safeguarding the assets, personnel, and operations of the organization.

    The role involves planning, oversight and coordination of the physical security operations of the facility as well as monitoring, analyzing, and enhancing enterprise-wide physical security measures to ensure the safety and security of employees, visitors, and company assets.

    The manager will partner with others to provide a thorough onboarding process and continued training of the security team to ensure it is alert and ready to effectively and carry out its duties.

    This position requires that the person work on-site from the Inmar Grand Prairie, TX office daily.


    Key Responsibilities:

    Security Leadership:
    Ensures all shifts are effectively staffed with security personnel.
    Selects and directs the activities of all company and contract security personnel.
    Ensures the proper use and storage of all security-related control documents, reports, forms and logs.
    Conducts regular team meetings to ensure policies and processes are understood and enforced.
    Conducts regular 1:1 meetings with all security staff members to provide guidance and coaching.
    Develops and facilitates security training and communication programs for security team and operations leaders.


    Security Assessment:


    Regularly evaluates the design of the physical security systems against new and emerging technologies to maintain pace with the industry.

    Conducts security assessments of the facility to identify vulnerabilities in protection and make recommended improvements.
    Analyzes security risks and threats to update security protocols and develop mitigation strategies.
    Identifies opportunities to drive innovation and improvement using new technologies, capabilities, processes and procedures.


    Access Control:
    Administers access control systems.
    Monitors and audits access logs to ensure compliance with security policies.
    Investigates and resolves access-related incidents or breaches.


    Surveillance and Monitoring:
    Operates and maintains security surveillance systems, including CCTV cameras and alarms.
    Monitors real-time security feeds and responds to suspicious activities or incidents.
    Responds immediately, all hours of every day, to intrusion detection alarms or reported threats.
    Reviews recorded footage to investigate security breaches or incidents.

    Monitors and maintains the help ticket systems related to security issues or incidents, and escalates all items to the appropriate personnel according to established procedure.


    Incident Response:
    Develops and implements incident response plans and procedures.
    Coordinates with law enforcement and emergency services in the event of security incidents.
    Receives security-related incident calls and creates incident reports utilizing case management software.
    Conducts post-incident analysis and recommends improvements.


    Investigations:
    Reviews and evaluates inventory control records and activities and operational practices to protect against loss and diversion.
    Detects anomalies and follows the evidence to identify cases of potential loss, theft or other security threats.
    Conducts interviews and investigations to detect and eliminate security threats.


    Security Training and Awareness:
    Provides security awareness training to employees and contractors.
    Promotes a culture of security awareness throughout the organization.
    Conducts drills and exercises to test security preparedness.


    Security Documentation:
    Maintains accurate records of security incidents, reports, and investigations.
    Documents and implements security policies, procedures, and guidelines.
    Generates security reports for management and regulatory compliance.


    Vendor Management:
    Collaborates with security vendors and contractors to ensure the effectiveness of security systems.
    Evaluates and selects security service providers when necessary.


    Regulatory Compliance:
    Stays updated on relevant security regulations and compliance requirements.
    Ensures that security measures align with industry standards and legal obligations.


    Qualifications:
    Bachelor's degree in Security Management, Criminal Justice, or a related discipline or related field experience.

    Advanced degrees and certifications such as Certified Protection Professional (CPP), Professional Certified Investigator (PCI) or Physical Security Professional (PSP) are desirable, but not required.10+ years of proven experience in corporate physical security, law enforcement, or a related field.

    Familiarity with security technologies, such as access control systems, CCTV, alarm systems, and incident response tools.
    Strong analytical and problem-solving skills.
    Excellent communication and interpersonal skills.
    Highly motivated, self-starter with a sense of urgency and accountability.
    Ability to work independently and collaboratively with cross-functional teams.
    Attention to detail and a commitment to maintaining confidentiality.
    Ability to handle, triage, and attend to multiple and competing priorities.
    Knowledge of relevant laws, regulations, and industry best practices.


    As an Inmar Associate, you:


    Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.

    Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.

    Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.

    Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.

    Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

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