Restaurant Manager - Terlton, United States - Taste of Trelawny

Taste of Trelawny Terlton, United States

3 weeks ago

Description

**Restaurant Manager job description**

This **Restaurant Manager job description** template is optimized for posting on online job boards or careers pages. It is easy to customize with duties and responsibilities for your restaurant, chain or fast food service company.

**Restaurant Manager responsibilities include:**

Coordinating daily restaurant management operations

Delivering superior food and beverage service and maximizing customer satisfaction

Responding efficiently and accurately to restaurant customer complaints

**Job brief**

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurants revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, youll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as youll hire qualified and , set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

Well expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

**Responsibilities**

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurants good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

**Requirements**

Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

Proven customer service experience as a manager

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software, like OpenTable and PeachWorks

Strong leadership, motivational and people skills

Acute financial management skills

BSc degree in Business Administration; hospitality management or culinary schooling is a plus

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