- Perform primary source verifications of perspective providers' credentials with special emphasis on provider issues relating to malpractice claims, privileging, criminal concerns, license anomalies and discrepancies in education.
- Responsible for verifying medical licenses, criminal background checks, and other queries as needed.
- Reviews reports for disciplinary actions and follows up accordingly.
- Analyze provider applications and curriculum vitae/resumes for consistency and accuracy.
- Contacts provider peer references over the phone, email, or fax about the providers clinical performance skills.
- Contacts the provider to obtain documents and/or explanations for malpractice claims, gaps in work history/medical education, etc...
- Creates urgency with hospitals, universities, peer references, etc. through follow up calls to expedite verification completion.
- Works with the sales consultants to address and resolve incomplete information and/or documentation before submitting the file to the Risk Dept.
- Works closely with the Risk Team to ensure that the credentialing file meets the guidelines that are set in place.
- Completes work on time; proactively communicating progress and issues to relevant parties.
- Adhere to weekly and monthly KPI's by prioritizing and meeting deadlines while maintaining quality and production expectations.
- Contributes to a positive company and team culture while building camaraderie and inspiring teamwork and trust.
- Performs other duties as assigned.
- Bachelor's degree (Required)
- Proficient at Microsoft products (Excel, Power Point, Word, and Outlook)
- Experience in Salesforce and MD-Staff (Highly preferred)
- Highly organized in managing one's schedule, duties, workflows, and responsibilities.
- Ability to organize and prioritize work.
- Attention to detail is a must.
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Internal Credentialing Specialist - Fort Lauderdale, United States - Hayes Locums
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