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Coordinator, Quality Parent Center - New Britain, United States - Klingberg Comprehensive Program Services, Inc.
Description
Klingberg is a private non-profit multi service agency who provides help to thousands of people across Connecticut each year. Our goal is to extend hope and healing to children and families whose lives have been traumatized by abuse and/or neglect in its various forms, sever family problems and mental health issues.
We are looking to hire a full time Coordinator for our Quality Parenting Center.
Our Quality Parenting Center (QPC) provides opportunities for parents to have supervised family time with their children, learn and practice new parenting skills, repair family relationships, and improve the quality of the parent-child interaction.
Under the direction of the Senior Director of Community Programs, the Coordinator supervises other members of the QPC management team as well as the QPC Receptionist.
The Coordinator is responsible for the day to day operations and quality assurance of service delivery and should be available to work a 40-hour flexible work schedule to meet the client's needs.
The full time employees are eligible for our attractive benefits that include but are not limited to: Health, dental, and vision insurance, Life insurance, 401k plus a match, 13 Paid Holidays, 3 Weeks' Vacation, Parental Leave, Employee Assistance Program, and a Referral Program. We are also currently offering a $1,000 sign on bonus.
Typical Duties Include:
Supervises members of the QPC management team as well as the QPC Receptionist and as needed may be responsible to supervise visit coaches to include regular case consultation and bi-weekly supervisions to ensure maximum quality of client care.
Coordination with DCF Service Coordinator/Systems PD to ensure referrals are continuous in an effort to meet annual contractual expectations. Will maintain regular contact via phone and email and will meet regularly to discuss referral processes, issues or concerns.
Assist in client intake process, reviews referral and related information, and assigns cases as back up to the Family Engagement Specialist.
Assists in the hiring of qualified personnel and ensures retention through regular supervision and employee performance reviews.
Development of ongoing staff training and training materials.
Responsible for managing the budget for purchases and expenditures.
Develop program protocols and procedures, safety checklist to adhere to our contract.
Conducts utilization reviews as directed utilizing Credible and PIE (Provider Information Exchange).
Controls the maintenance of appropriate and required records and information.
Reviews and provides data collection and program evaluation efforts by completing RBA measures quarterly.
Education/Experience Requirements/Other Requirements:
Master's Degree with 2-4 years of program coordination and supervisory experience. Experience in providing visitation services preferred. Must maintain a valid driver's license. Must be able to work a 40-hour non-structured work week to include weekends and holidays as needed.
Klingberg Family Centers (and its Affiliates) is an equal opportunity employer.
All qualified applicants receive consideration without regard to race, color, gender, national origin, ancestry, religion, age, marital status, sexual orientation, gender identity, learning or physical disability, past or present history of mental disorder, developmental disabilities, veteran status, or any other category protected by state, federal or local law.
We are an Affirmative Action Equal Opportunity Employer and a Drug Free Workplace.Non structured work week to include weekends and holidays as needed.
40 hours a week
