Leasing Consultant (1329 - Highland Springs, Virginia) - Henrico - Drucker + Falk's

    Drucker + Falk's
    Drucker + Falk's Henrico

    4 days ago

    Description
    HIGHLAND WOODS | HIGHLAND WOODS II | HIGHLAND TOWNHOMES

    Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.

    Essential Duties and Responsibilities


    • Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
    • Maintain a courteous and helpful attitude at all times.
    • Respond to resident request promptly and courteously and to help resolve resident issues.
    • Be aware of company and community policies and be able to explain them to residents and potential residents.
    • Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
    • Maintain accurate resident files in accordance with Drucker + Falk Company policy.
    • Enter the computer data relative to residents and potential residents in accordance with company policy.
    • Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
    • Inspect apartments prior to move-in to ensure market ready status.
    • Assist in the leasing activities and resident relations.
    • Be aware of the rent levels and amenities of competitive communities.
    • Be aware of all community and area facts and statistics.
    • Assist in preparing the competitive market survey report as needed.
    • Greet new residents and assist with the move-in process.
    • Verify application data.
    • Qualify potential residents.
    • Show the model and available ready vacancies.
    • Participate in the coordination of community sponsored events.
    • Become certified as a Leasing Specialist through the company in-house training program.
    • Travel may be required. Reasonable or limited use of your vehicle may be required.
    • Perform other duties as assigned.
    • Occasional weekend hours may be required.
    Qualifications
    Special Skills Required


    • Ability to successfully interact with people
    • Good organizational skills
    • Good verbal skills
    • Strong customer service/satisfaction philosophy
    • Proficient sales skills
    • Professional image

    While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.

    Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds
    Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

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