Director, Partner Insights - Remote, Remote, US
2 days ago
Job description
At LendingPoint, we believe that everyone deserves to feel the power of possibilities. As an online fintech company, we've created advanced consumer, small business, and merchant point-of-sale lending solutions to unlock access to affordable loans and empower those working to build their financial potential. By creating technology that sees your potential, we're driving a better lending and borrowing experience by finding more reasons to say "yes."
More than just a job, LendingPoint is an exciting career choice where you'll bring your expertise and experience to a talented team focused on fostering positive new customer experiences that inspire loyalty.
Are we speaking about you? Then keep reading.
What You'll Do Day to Day:
Responsible for leading the day-to-day management, relationship, project delivery and strategic planning for a group of digital partners. Accountable to assess business opportunities, drive key insights, and deliver on new growth initiatives. Effectively works cross-functionally with multiple departments (legal, product, risk, marketing, and operations) to identify growth opportunities and ensure partners have all the tools to run a successful program.
ESSENTIAL JOB FUNCTIONS:
- Manage a portfolio of 10-20 accounts to foster long-term, strategic business relationships with our partners.
- Lead discussions with partners about their needs and growth opportunities.
- Set partner growth plans, driving analytics, and delivering recommendations to current and new partners.
- Work directly with external partners to generate new leads and customers, developing marketing strategies and identifying new acquisition opportunities for personal loan product.
- Formulate strategies and initiatives to grow partner portfolio through insights and data around product, operations, marketing, customer experience and more.
- Monitor partner portfolio reporting and updates and present to pertinent committees and/or business lines, as needed.
- Responsible for key performance indicators of each partnership to ensure customer centric goals are met while maintaining profitability and efficiency.
- Advocate internally for partner needs and complete product feedback loops to help guide product roadmap direction.
- Collaborate across the organization to review, expand, and improve LendingPoint's product and relationship with the partner.
- Maintain a strong understanding of business decisions and system changes (i.e., risk, product, operations) that affect partners.
MINIMUM QUALIFICATIONS:
- Bachelor's degree, preferred.
- 5+ years of experience in a client-facing role (consulting, finance, analytics, etc.)
- Proven experience managing business client relationships in a banking, technology, or marketing position
- Firm grasp on current and emerging banking and lending technologies
- Track record of successfully driving projects from end to end (from building strategy to execution)
- Ability to think critically and make solid strategic decisions to achieve business goals
- Strong interpersonal skills and ability to work in a team environment and cross-functionally
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