- Handle claims questions and follow-up on claims situations in office.
- Utilize strong research skills to investigate issues with claims, billing, brokers, and other complex issues.
- Assist sales teams with quoting policies at brokerage companies
- Administrating brokerage plans, including commercial service work.
- Handle backend office duties such as data entry, note-keeping, and document management.
- Support in-house retention specialists and serve as backup on phones for customer service as needed.
- Maintain detailed and accurate notes of issues and solutions related to claims, billing, brokers, and other complex issues.
- Property and Casualty insurance license
- Previous remote work (preference will be given to local candidates who can work a hybrid schedule, as well as remote candidates in the Pacific time zone)
- Previous experience in claims processing, preferably with Allstate.
- Strong background in customer service with a focus on delivering exceptional experiences.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Detail-oriented with exceptional note-keeping skills.
- Proficient in Windows 11, Outlook, Google Drive, and Dropbox
- Ability to work independently and as part of a team.
- Flexibility to adapt to changing priorities and responsibilities.
-
Guest Service Representative
3 weeks ago
Crowne Plaza Portland Downtown - Convention Center Happy Valley, United StatesCrowne Plaza Portland Downtown - Convention Center · 1441 NE 2nd Ave · Portland, OR 97232 · GUEST SERVICE REPRESENTATIVE · The Crowne Plaza Portland Downtown - Convention Center is seeking a Guest Service Representative to join our team. The Guest Service Representative provi ...
-
Member Service Representative
3 weeks ago
NWCUA Happy Valley, United States**Member Service Representative / Relationship Officer** · **Jobs** · **CONNECT WITH US** · **** · Specialist, Digital Marketing & Analytics · Phone: · Toll-free: x307 · Ben Shuey is the Northwest Credit Union Associations Digital Marketing and Analytics Specialist. In thi ...
-
Contact Center Representative
1 week ago
OnPoint Community Credit Union Happy Valley, United StatesNot just a Customer Service Representative, but a Contact Center Representative We (OnPoint Community Credit Union) are a not-for-profit financial institution and are Member owned. That's right, our Members own us and we are here to serve them with Representative, Customer Servic ...
-
Bellperson/Driver
1 day ago
Crowne Plaza Portland Downtown - Convention Center Happy Valley, United StatesJob Description · Crowne Plaza Portland Downtown - Convention Center · 1441 NE 2nd Ave · Portland, OR 97232 · BELLPERSON/DRIVER · The Crowne Plaza Portland Downtown - Convention Center is seeking a Bellperson/Driver to join our team. The Bellperson/Driver supports the Guest Servi ...
-
Bellperson/Driver
2 weeks ago
Crowne Plaza Portland Downtown - Convention Center Happy Valley, United StatesJob Description · Crowne Plaza Portland Downtown - Convention Center · 1441 NE 2nd Ave · Portland, OR 97232 · BELLPERSON/DRIVER · The Crowne Plaza Portland Downtown - Convention Center is seeking a Bellperson/Driver to join our team. The Bellperson/Driver supports the Guest Servi ...
-
Restaurant Staff
3 weeks ago
Taco Bell Happy Valley, OR, United States Full timeTaco Bell- Sunnyside Rd is looking for a full time or part time Restaurant Staff team member to join our team in Happy Valley, OR. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and servic ...
-
Certified Nursing Assistant
3 weeks ago
ATC Portland, United StatesATC Healthcare is looking for a CERTIFIED NURSING ASSISTANT (CNA) The CNA provides services to meet the personal care needs of the patient in various healthcare settings under the direction of a licensed professional. The CNA provides nursing care specific to the age of the popul ...
-
Front Desk Representative
1 week ago
Restore Hyperwellness Happy Valley, United StatesHyper Wellness Representative: · As our Hyper Wellness Representative, you will always strive to make our customers feel valued and satisfied with the high quality health and wellness services we offer. You will take pride in being the face of our location as you assist customer ...
-
Part-Time Hyper Wellness Representative
3 days ago
Restore Hyper Wellness Happy Valley, Oregon, United States Part timeAbout Restore Hyper Wellness: · Restore Hyper Wellness ("Restore") is the award-winning creator of an innovative new category of health—Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric ...
-
Restaurant Manager
5 days ago
Dave & Buster's Management Corporation, Inc. Happy Valley, United States Full timeJob Description: · A RESTAURANT MANAGER IS: The Restaurant Managers are the heart of the management team - motivating and coaching the hourly team, running stellar shifts, and ensuring each of our guests has an unparalleled experience. · YOU WILL BE GREAT AT D&B IF: · You love wo ...
-
Registered Nurse Operating Room
2 weeks ago
Surgical Care Affiliates Happy Valley, OR, United StatesOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and healt ...
-
Assistant Store Manager
1 week ago
Chico's FAS, Inc. Happy Valley, United StatesWe are customer obsessed, innovative, and have the best culture in retail. Join our team today · POSITION OBJECTIVE: · The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guidi ...
-
Sales Associate
3 weeks ago
Drybar Shops Happy Valley, United StatesOverview: · Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us thats blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent ...
-
Bellperson/Driver
1 day ago
Crowne Plaza Portland Downtown - Convention Center Portland, OR, United StatesCrowne Plaza Portland Downtown - Convention Center · 1441 NE 2nd Ave · Portland, OR 97232 · BELLPERSON/DRIVER · The Crowne Plaza Portland Downtown - Convention Center is seeking a Bellperson/Driver to join our team. The Bellperson/Driver supports the Guest Service department by p ...
-
Registered Nurse Operating Room
3 weeks ago
SCA Health Happy Valley, United StatesOverview · Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and he ...
-
part-time registered nurse
3 weeks ago
Restore Hyper Wellness Portland, OR , USA, United States Part timeAbout Restore Hyper Wellness: · Restore Hyper Wellness (Restore) is the award-winning creator of an innovative new category of health-Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric o ...
-
travel contracts
2 weeks ago
ATC Portland, OR , USA, United StatesATC Healthcare is looking for a CERTIFIED NURSING ASSISTANT (CNA) The CNA provides services to meet the personal care needs of the patient in various healthcare settings under the direction of a licensed professional. The CNA provides nursing care specific to the age of the popul ...
-
Restaurant Staff
2 weeks ago
Taco Bell- Sunnyside Rd Happy Valley, United StatesTaco Bell- Sunnyside Rd is looking for a full time or part time Restaurant Staff team member to join our team in Happy Valley, OR. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and servic ...
-
Part-Time Registered Nurse
3 weeks ago
Restore Hyper Wellness Happy Valley, United States Part timeAbout Restore Hyper Wellness: · Restore Hyper Wellness ("Restore") is the award-winning creator of an innovative new category of health—Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbari ...
-
Restaurant Staff
2 weeks ago
Taco Bell - Clackamas Happy Valley, United StatesTaco Bell - Clackamas is looking for a full time or part time Restaurant Staff team member to join our team in Clackamas, OR. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service sta ...
Licensed Customer Service Representative - Happy Valley, United States - Heidi Rowan Insurance Agency
2 weeks ago
Description
Job Description
Job DescriptionWe are seeking an experienced individual to join our Allstate agency as a Licensed Customer Service Representative to specialize in advocating for our clients with claims satisfaction, brokerage policies, and billing issues.
The ideal candidate will have a strong understanding of property and casualty insurance claims, preferably with previous experience at Allstate, coupled with excellent research skills. This role primarily focuses on providing outstanding research support to our retention specialists while also assisting with back-end office duties and administrative tasks. We are one of the largest Allstate offices in Oregon, so the ability to handle a large call volume and task prioritization is a must.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Work from Home
Health Insurance
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
Requirements