Portfolio Resources Manager - Atlanta, United States - AC Atlanta Downtown

Description

Job Summary:

The Portfolio Resources Manager is an experienced well spoken and high-energy leader who serves as liaison between the above property leadership portfolio member hotels and ownership. This role will provide support guidance and training to the portfolios team of General Managers and is flexible in assignments which could include but is not limited to: General Manager onboarding planning and execution of new operational initiatives support of existing company and brand programs identification and implementation of best practices Accounting reconciliations and functions (AR collections chargeback disputes PL review and analysis) budgeting and execution of physical property improvement projects and creation of SOPs. The Portfolio Resources Manager will ensure performance is consistently optimized while providing tools necessary for a high quality product and enhanced service levels.

QUALIFICATIONS:

• At least 4 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
• At least 2 years of operational accounting/financial and/or training experience is required.
• Must be comfortable with extensive and extended travel based on the operational needs of the portfolio; Travel commitment up to 75%.
• Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
• Must have valid driver's license.
• Must be able to evaluate and select among alternative courses of action quickly and accurately as well as convey information and ideas clearly.
• Must work well in stressful high-pressure situations with the ability to maintain composure and objectivity under pressure.
• Must be effective in problem/conflict resolution in the workplace including but not limited to anticipating identifying preventing and overcoming daily obstacles as necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consideration to adjust/modify to meet the constraints of the particular need.
• Effective time management skills. Must be effective in prioritizing needs and identifying solutions.
• Must be able to work with and understand financial information and data and basic arithmetic functions.

JOB RESPONSIBILITIES:

• Approach all encounters and employees in an attentive courteous and service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required which will vary according to the needs of the portfolio and its leadership.
• Maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality dress code and wearing a nametag when working (per brand standards).
• Comply with and ensure adherence to Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid.
• Meet all financial review dates and corporate directed programs in a timely fashion.
• Develop managers for future advancement through competency training and corporate sponsored training programs.
• Oversee and assist in the company budget process as required.
• Serve as a mentor and resource for communications with and between above property leadership ownership corporate representatives brand representatives and key vendors.
• Complete required corporate customer service and brand training modules and become certified to conduct training on-property as required.
• Conduct monthly training calls with Portfolio General Managers focusing on key initiatives and areas of opportunity.
• Assist in monitoring training reconciliation and support for Accounting initiatives and programs.
• Champion all Aimbridge and brand programs and platforms.
• Provide on property support for initiative rollouts SOP creation etc.
• Lead Portfolio GM Onboarding and serve as Aimbridge and brand mentor.
• Ensure training in service standards is taking place in each hotel using the steps to effective training according to Aimbridge Hospitality standards.
• Assist in development of Property performance improvement plans and provide General Manager all necessary resources.
• Monitor and track portfolio initiatives and provide progress reports to above property leadership as requested.
• Conduct Quality Audits and follow up training as requested by above property leadership.
• Participate in portfolio performance reviews.
• Attend all required meetings webinars and calls as directed by above property leadership.
• Lead portfolios General Manager Advisory Counsel (if applicable) and ensure takeaways are logged and tracked accordingly.
• Will serve as General Manager at assigned hotels during times of need.

Adjacent to Centennial Olympic Park, this Atlanta hotel features free WiFi everywhere and a 24-hour mini-market with snacks an drinks. Rooms include a 32-inch flat-screen TV, microwave, and refrigerator.

Rooms include a desk with power converters and a coffee machine with a tea and coffee selection. In-room video games, ironing facilities, and video express check-out are also standard at AC Hotel Atlanta Downtown. Connecting rooms are available.

The 24-hour business center includes computer access and copy-fax services. The self-service laundry is also open 24-hours, and same-dry dry cleaning can be ordered for a fee.

Peachtree Center Station MARTA, which goes directly to the Hartsfield-Jackson Atlanta International Airport, is 6 minutes' walk away. The Georgia Aquarium, the CNN Studios, State Farm Arena and Mercedes Benz Stadium are all within 0.6 mi of the property.

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan