Service Training Instructor - Kirkland, United States - PACCAR

PACCAR Kirkland, United States

1 month ago

Description

REQUISITION SUMMARY

Exciting opportunity to teach leading-edge electronics, vehicle controls, and engine technologies to Kenworth dealership service technicians. Meet dealers and build lasting relationships as a technical expert for PACCAR's innovative systems. Be the recognized expert for technical advice for dealership service issues.

This position is remote and may have heavy travel at times between 20% and 60% of the time. The qualified candidate can be located anywhere in the Continental US or Canada.

DUTIES

Create and maintain technical service training materials and training aids in electronic and other formats
Present assigned classroom sessions to dealership and customer service technicians in both classroom and virtual settings
Coordinate with Field Service, Dealers, and Kenworth management to identify training needs for new and existing products
Coordinate involvement of other departments (Engineering, Manufacturing, Marketing, etc.) to design classroom support materials and training aids
Prepare cost estimates for the production of classroom support materials and training aids
Explore and evaluate alternative media for classroom and virtual training venues

QUALIFICATIONS

Bachelor's degree strongly preferred, preferably in Engineering, Automotive, or Diesel Technology
Preference for Battery Electric Vehicle (BEV) certifications or Automotive OEM certifications
Preference for Diesel engine certifications or Automotive Service Excellence (ASE) certifications
Strong presentation skills required
4+ years previous full time work experience required
Previous experience in production and delivery of industrial training materials highly desired
Previous experience in dealership service or service management in commercial truck industry strongly preferred
Demonstrated knowledge of heavy-duty truck products and manufacturing process desired
Ability to manage large, complex projects
Outstanding verbal and written communication skills including the delivery of formal classroom presentations
Demonstrated ability to work independently
Personal computer skills including Windows, Word, Excel, and PowerPoint required
Excellent interpersonal skills including the ability to develop trusting business relationships
Strong grasp of English language is required; Spanish or French speaking abilities are preferred
Between 20% - 60% travel required

* Relocation is not available. *

Why work for PACCAR/Kenworth?

Global Fortune 500 Company with a wide array of growth and development opportunities
Work alongside experienced goal-oriented colleagues recognized as experts in their fields
Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks

As a U.S. PACCAR employee, you have a full range of benefit options including:

401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short-and long-term disability programs
Life and accidental death and dismemberment insurance
EAP services include wellness plans, estate planning, financial counseling and more

Additional Job Board Information

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for the Service Training Instructor position is $84,000-$131,700 annually. This position is also eligible for a holiday gift. Additionally, this role is eligible for the full range of benefit options listed above.

PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status. This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment.

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