- Coordinate air and ocean import shipments from origin to final delivery
- Arrange and monitor freight movement, including bookings, tracking, and arrival notices
- Prepare, review, and process import documentation (HBL/MBL, invoices, packing lists, ISF, etc.)
- Ensure compliance with U.S. Customs and other regulatory requirements
- Communicate daily with overseas agents, carriers, customs brokers, and trucking providers
- Provide proactive updates to customers regarding shipment status and exceptions
- Resolve shipment discrepancies, delays, and service issues efficiently
- Accurately rate shipments and ensure timely billing and cost control
- Maintain shipment records and data integrity within the TMS
- Support continuous improvement initiatives and SOP adherence
- 2+ years of air and/or ocean import experience within a freight forwarding environment
- Strong understanding of international import procedures and documentation
- Knowledge of Incoterms, customs clearance processes, and compliance standards
- Experience working with TMS and freight forwarding systems
- Excellent communication and customer service skills
- Strong organizational skills with the ability to manage multiple shipments simultaneously
- Detail-oriented with a problem-solving mindset
- Experience handling both air and ocean imports
- Exposure to high-volume or time-critical freight
- Customs brokerage or compliance knowledge
- Competitive salary and performance-based incentives
- Comprehensive benefits package (medical, dental, vision, 401k, PTO)
- Stable, full-time onsite role in the Minneapolis office
- Opportunity to join a market leader with clear growth and development paths
- Collaborative and professional team environment
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Air & Ocean Import Coordinator - Minneapolis - Elsdon Group
Description
Location: Minneapolis, MN
Type: Full-Time | Onsite
About the Company
Our client is a market-leading global freight forwarder, recognized for operational excellence, strong carrier relationships, and a customer-first mindset. With a growing presence in Minneapolis, they offer a collaborative, fast-paced environment where logistics professionals can build long-term careers.
Position Overview
The Air & Ocean Import Coordinator is responsible for managing end-to-end import shipments via air and ocean freight. This role ensures the timely, compliant, and cost-effective movement of cargo while delivering exceptional service to customers. The ideal candidate is detail-oriented, proactive, and thrives in a high-volume freight forwarding environment.
Key Responsibilities
Qualifications & Experience
Preferred Qualifications
What's on Offer
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Import Coordinator
Only for registered members Minneapolis, MN
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Air & Ocean Import Coordinator
Only for registered members Minneapolis
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Digital Marketing Coordinator – Travel Brand
Full time Only for registered members Minneapolis
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Administrative Assistant
Only for registered members Minneapolis
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Digital Marketing Coordinator – Travel Brand
Only for registered members Minneapolis
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Digital Marketing Coordinator – Travel Brand
Only for registered members Minneapolis, Minnesota, United States
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Admin Assistant I
Only for registered members Minneapolis
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Patient Care Coordinator
Only for registered members Minneapolis
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Patient Care Coordinator
Only for registered members Minneapolis
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Patient Care Coordinator
Only for registered members Minneapolis
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Global Trade Analyst
Only for registered members Minneapolis
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Customer Service Manager
Only for registered members Minneapolis
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Event Coordinator
Only for registered members Minneapolis
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Twin Cities Coordinator
Only for registered members Minneapolis
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Seeking school travel options near the University of Minnesota
Only for registered members Minneapolis
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Patient Care Coordinator
Only for registered members Minneapolis
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Patient Care Coordinator
Only for registered members Minneapolis, MN
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Dispatcher
Part time Only for registered members Minneapolis
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Oracle EBS SCM Consultant
Only for registered members Minneapolis
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Dispatcher
Part time Only for registered members Minneapolis