Air & Ocean Import Coordinator - Minneapolis - Elsdon Group

    Elsdon Group
    Elsdon Group Minneapolis

    2 days ago

    Description

    Location: Minneapolis, MN

    Type: Full-Time | Onsite

    About the Company

    Our client is a market-leading global freight forwarder, recognized for operational excellence, strong carrier relationships, and a customer-first mindset. With a growing presence in Minneapolis, they offer a collaborative, fast-paced environment where logistics professionals can build long-term careers.

    Position Overview

    The Air & Ocean Import Coordinator is responsible for managing end-to-end import shipments via air and ocean freight. This role ensures the timely, compliant, and cost-effective movement of cargo while delivering exceptional service to customers. The ideal candidate is detail-oriented, proactive, and thrives in a high-volume freight forwarding environment.

    Key Responsibilities

    • Coordinate air and ocean import shipments from origin to final delivery
    • Arrange and monitor freight movement, including bookings, tracking, and arrival notices
    • Prepare, review, and process import documentation (HBL/MBL, invoices, packing lists, ISF, etc.)
    • Ensure compliance with U.S. Customs and other regulatory requirements
    • Communicate daily with overseas agents, carriers, customs brokers, and trucking providers
    • Provide proactive updates to customers regarding shipment status and exceptions
    • Resolve shipment discrepancies, delays, and service issues efficiently
    • Accurately rate shipments and ensure timely billing and cost control
    • Maintain shipment records and data integrity within the TMS
    • Support continuous improvement initiatives and SOP adherence

    Qualifications & Experience

    • 2+ years of air and/or ocean import experience within a freight forwarding environment
    • Strong understanding of international import procedures and documentation
    • Knowledge of Incoterms, customs clearance processes, and compliance standards
    • Experience working with TMS and freight forwarding systems
    • Excellent communication and customer service skills
    • Strong organizational skills with the ability to manage multiple shipments simultaneously
    • Detail-oriented with a problem-solving mindset

    Preferred Qualifications

    • Experience handling both air and ocean imports
    • Exposure to high-volume or time-critical freight
    • Customs brokerage or compliance knowledge

    What's on Offer

    • Competitive salary and performance-based incentives
    • Comprehensive benefits package (medical, dental, vision, 401k, PTO)
    • Stable, full-time onsite role in the Minneapolis office
    • Opportunity to join a market leader with clear growth and development paths
    • Collaborative and professional team environment

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