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Restaurant Server - Eastchester, United States - Barnes & Noble
Description
**Restaurant Server - Part Time**
**Location**
NY - Eastchester - Eastchester
**Classification**
Part-Time
**Job Summary**
As a Server you'll be responsible for setting up and maintaining all dining areas. Take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to Barnes & Noble specifications, courteously and efficiently. Collect payments. Assist in the maintenance of all service areas and equipment. Server will work in either the restaurant or private dining area.
**What You Do**
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Be familiar with local attractions/activities/book events to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge of all menu items, wines, beers and non-alcoholic selections available in the assigned outlet.
Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and beers offered.
Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink.
Maintain knowledge of all drink recipes (using proper measuring tools) and beverage service standards.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, menus, price range and dress code.
Obtain assigned bank and ensure accuracy of contracted monies; keep bank secure at all times
**Knowledge & Experience**
Minimum of 18 years of age to serve alcoholic beverages.
1 year(s) experience as a Bartender.
Food handling certificate.
Fluency in English both verbal and non-verbal.
Provide legible communication.
Compute basic arithmetic.
Ability to:
perform job functions with attention to detail, speed and accuracy
perform job functions under variable working conditions (example: heat or cold), prioritize and organize tasks, be a clear thinker
remaining calm and resolving problems using good judgment
follow directions and recipes thoroughly
understand guests service needs
work cohesively with co-workers as part of a team
work with minimal supervision
function with high degree of accuracy with cash transactions
Certification in an alcohol awareness program
Ability to input and access information in the Point-of-Sale system
Previous guest relations training
Ability to suggestively sell
Exert physical effort in transporting up to 50 pounds.
Endure various physical movements throughout the work areas.
Remain in stationary position for extended periods of time throughout work shift.
Satisfactorily communicate with guests, management and co-workers to their understanding.
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