- Act as science lead/expert to solve customer problems, support sales and expand our customer base in cell therapy applications.
- Serve as a liaison for ongoing product development projects.
- Stay updated on emerging trends, breakthroughs, and competitive developments in the cell therapy market.
- Stay updated on emerging trends, breakthroughs, and competitive developments in the cell therapy market.
- Propose, design, and create effective sales collateral to support and train the sales team for the cell therapy market segment.
- Produce applications marketing collateral to support sales team including application notes, videos, presentations, etc.
- Assist technical service in supporting customers, addressing quality issues, and handling complaints.
- Assist in training of sales team on new technologies and products.
- Prepare reports regarding customer project status.
- 5 years of experience in mammalian cell line development, cell therapy workflow, cell therapy applications or any combination of education and experience.
- Must be able to travel up to 30% of the time.
Product Specialist, Cell Therapy - Rockville, MD, United States - MaxCyte Inc
Description
The Product Specialist, Cell Therapy - North America serves as a technical specialist supporting the Product Management and Sales teams for the Electroporation platform in cell therapy applications.
This customer-facing role will assist with developing a comprehensive sales and marketing strategy to ensure coordination between Sales and Product Management.
This individual acts as the point person for supporting sales opportunities, product development projects as well as provides biopharma market intelligence for use in planning the long-term vision and strategy for the product lines.
A part of this role will include presenting product and application-specific data to our sales team and end users.The role in this capacity is to understand the customers' application, identify their needs and determine practical solutions to address their needs.
Work Location:
This position is fully remote.
Note:
To the extent permissible under applicable law, candidates will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment.