Staff Assistant - Washington, United States - Internal Revenue Service - IRS

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    Full time
    Description
    Summary

    Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at

    Overview
    • Accepting applications
    • Open & closing dates

      04/01/2024 to 04/12/2024
    • Salary

      $59,966 - $128,956 per year
    • Pay scale & grade

      GS 9 - 12
    • Locations

      1 vacancy in the following locations:

    • Remote job

      No
    • Telework eligible

      Yes-as determined by the agency policy.
    • Travel Required

      25% or less - You may be expected to travel for this position.
    • Relocation expenses reimbursed

      No
    • Appointment type

      Permanent -
    • Work schedule

      Full-time -
    • Service

      Competitive
    • Promotion potential

      12
    • Job family (Series)
    • Supervisory status

      No
    • Security clearance
    • Drug test

      No
    • Position sensitivity and risk
    • Trust determination process
    • Announcement number

      P-SBN-0301-9T12
    • Control number

    This job is open to

    Clarification from the agency

    Duties

    WHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION?
    A description of the business units can be found at:

    Vacancies will be filled in the following specialty areas:
    SB/SE, Operations Support.

    The following are the duties of this position at the full working level.

    Oversees assigned BOD program area projects assigned by the supervisor. Performs special studies and research projects or assignments, which require application of expertise and mature judgment. Develops and analyzes the facts needed and recommends the action to be taken on particular matters. Reviews and summarizes information from a variety of sources for the use of the supervisor, exercising sound judgment and knowledge of the purpose of such information. Participates in the planning and conducting of studies of various aspects of the Service's administrative programs and operations to provide a basis for procedural or policy determinations. Reviews and prepares reports for assigned supervisor.

    Participates in the formulation of policies and procedures governing the administrative aspects within the assigned program office. Assesses the need for and establishes and/or adapts administrative procedures and practices to be used in highly unusual situations requiring deviation from standard administrative procedures. Keeps the supervisor advised of developments and progress concerning problems and follows up with the responsible official to expedite necessary action and final settlement of the issues.

    Reviews and summarizes information from a variety of sources for the use of the supervisor, exercising sound judgment and knowledge of the purpose of such information. Keeps the supervisor advised of developments and progress concerning problems. Follows-up with the responsible official to expedite necessary action and final settlement of issues.

    Acts as point of contact for the assigned program office responding to internal and external requests for assistance in a minimum amount of time. Carries out routine, high priority or special tasks, and assignments. This encompasses a wide variety of issues sometimes involving sensitive and confidential matters. Independently researches all facets of issues for which program office is responsible and, with mature judgment and discretion, makes administrative decisions affecting the program office.

    Maintains files and/or records containing confidential employee/labor relations materials; has advance notice of personnel actions and access to management recommendations on contract negotiations; and/or attends regularly scheduled management meetings on labor relations problems, grievance responses and answers to unfair labor practices.

    This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

    Requirements

    Conditions of Employment

    STANDARD POSITION DESCRIPTIONS (SPD):
    PD22152, PD22151, and PD21277

    Visit the IRS to access the position descriptions.
    • Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
    • A 1-year probationary period is required (unless already completed).
    • Obtain and use a Government-issued charge card for business-related travel.
    Qualifications

    Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    You must meet the following requirements by the closing date of this announcement:

    SPECIALIZED EXPERIENCE GS-09:You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience for this position includes: Participating in planning and conducting studies of administrative programs (e.g., SBSE Collections), projects or processes which impact customers; managing administrative assignments; monitors HR activities to ensure timeliness, reviewing responses, reports and memoranda to develop consolidated responses on behalf of the organization; experience using analytical techniques to perform analyses of data and information and to recommend appropriate courses of action and implementing new procedures using a knowledge of administrative policy and procedures.

    In addition to the above statement, applicants must have experience exercising control over their supervisor's calendar; making travel arrangements and reviewing travel authorizations/vouchers (e.g., CONCUR), and preparing monthly budget/travel/leave reports.

    OR You may substitute education for specialized experience as follows: master's or equivalent graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to perform the duties of this position.

    OR Two years of progressively higher-level graduate education leading to a graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to perform the duties of this position. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

    OR LL.B. or J.D., if related.

    OR You may qualify by a combination of experience and education.

    SPECIALIZED EXPERIENCE GS-11: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Experience identifying, analyzing, and coordinating the integration of data into reports and presentations; Experience providing advice to numerous stakeholders regarding administrative functions such as HR Connect actions and timekeeping; Experience coordinating services between stakeholders in ensuring cross-functional support activities and initiatives are carried out; Experience conducting analytical studies of processes, operations, and/or services to evaluate program effectiveness and/or to recommend improvements to processes and systems.
    In addition to the above statement, applicants must have experience routing and controlling correspondence (e.g., e-trak), experience making travel arrangements and reviewing travel authorizations/vouchers (e.g., CONCUR), and prepares monthly budget/travel/leave reports.

    OR a Ph.D. or equivalent doctoral degree in a related field of study (e.g., business administration).

    OR 3 full years of progressively higher-level graduate education leading to a graduate degree in a field of study (e.g., business administration).

    OR a LL.M., if related.

    OR At least 1 year of combined graduate education and experience as defined above.

    SPECIALIZED EXPERIENCE GS-12: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience acquiring, validating, and analyzing information, drawing conclusions, and developing alternatives; Experience with operating programs and the interrelationships among them to perform program analysis; Experience dealing with executives and taxpayers to establish and maintain effective relationships and gain confidence and cooperation; Experience with written and oral communications sufficient to prepare and present findings and recommendations, and carry out specific action regarding controversial issues.

    In addition to the above statement, applicants must have experience overseeing program area projects; routing and controlling correspondence (e.g, e-trak), experience making travel arrangements and reviews travel authorizations/vouchers (e.g., CONCUR), and prepares monthly budget/travel/leave reports.

    AND

    MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.

    AND

    TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as . For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

    For more information on qualifications please refer to .

    Education

    A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .

    FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.

    Additional information
    • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
    • The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under .
    • This is a non-bargaining unit position.
    • Tour of Duty: Dayshift, start and stop times are between 6:00 am - 6:00 pm.
    • Alternative work schedule, staggered work hours or telework may be available.
    • In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
    • Relocation expenses -None
    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

    Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
    • Decision Making
    • Interpersonal Skills
    • Oral and Written Communication
    • Planning and Evaluating
    • Problem Solving
    Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, and training. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at . Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

    Referral: A category-like rating (Quality Group) will be used to rate, rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified and Qualified.

    If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

    If you are a displaced or surplus Federal employee eligible for , you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority.
    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
    • Required Documents

      As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

      The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
      1. Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
        Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. ( are optional.) Please view
        It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
      2. Online Application - Questionnaire responses
      3. Education - See Education Section above
      4. Performance Appraisal/Awards (if applicable) - You are strongly encouraged to submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating and copies of any incentive/performance awards you received. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
      5. Registration/License (if applicable) - active, current registration/license
      6. IRS Reassignment Preference Program (RPP) (if applicable) - You MUST meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
      7. Career Transition Assistance Plan (CTAP) (if applicable) - You MUST submit the required documentation as outlined at: If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
      Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).