Yardi Support Specialist - Riverside - NorthPoint Development LLC

    NorthPoint Development LLC
    NorthPoint Development LLC Riverside

    2 days ago

    Description
    *This is an on-site role in Kansas City, Missouri.

    Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
    Curious about a career with NorthPoint ?

    NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members.

    We are looking for a Yardi Support Specialist to play a key role in our team. NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.
    "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn | CEO.
    How We Put You First
    At NorthPoint Development we ask a lot of our employees, which is why we give so much in return.

    In addition to your competitive salary, we offer market-leading benefits and perks:


    • A selection of comprehensive medical, dental, and vision plans
    • 401k with 100% match up to 6%, immediately vested upon enrollment
    • Scholarships and paid professional development
    • Robust Reimbursement Programs: Childcare, Tuition, Wellness Spending Account
    • Onsite gym
    • Mental Health Reimbursement
    • Childcare Reimbursement
    * $2,000 annual HRA and HSA contribution

    • Free catered lunches every day + fully stocked kitchen
    • Parental Paid Leave
    • Flexible Spending Account
    • Living Generously program with 100% charitable contribution match
    What You'll Do


    • Build and maintain strong relationships with internal and external stakeholders to drive strategic business goals.
    • Respond to inbound support inquiries related to the Yardi Commercial product suite through multiple channels, including help desk platforms, phone, email, and chat.
    • Troubleshoot, identify, and resolve technical issues with the platform, ensuring high customer satisfaction and timely resolutions.
    • Document, prioritize, and track all support tickets in the help desk ticketing system (e.g., FreshService, Zendesk).
    • Ensure tickets are promptly followed up on, regularly updated, and resolved within defined service levels.
    • Guide stakeholders through platform features, offer practical solutions to common challenges, and provide training or advice to optimize use of the Yardi Commercial product suite.
    • Develop custom reports as needed and stay current with product updates and new features within the Yardi Commercial product suite to maintain technical proficiency and deliver top-tier service.
    • Collaborate with internal teams to effectively resolve technical challenges and deliver exceptional service.
    • Understand and manage cross-functional dependencies to ensure successful project execution and maximize value delivery.
    • Regularly communicate status updates, progress, and key milestones to senior leadership and stakeholders.
    • Proactively identify and address risks, dependencies, and potential blockers to keep initiatives on track and resolve issues quickly.
    Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you
    Who You Are


    • Strong ability to manage multiple work streams and portfolios simultaneously.
    • Solid understanding of project management methodologies with the capability to coach and mentor others.
    • Exceptional interpersonal skills with an aptitude for engaging effectively with diverse teams.
    • Strong conflict management, communication, and collaboration abilities.
    • Excellent documentation and reporting skills to ensure transparency and alignment.
    • At least 3 years of experience in help desk or customer service support roles.
    • Proficiency in SQL report writing and data analysis.
    • In-depth knowledge of the Yardi Commercial product suite is highly preferred.
    • Solid troubleshooting skills with a thorough understanding of web-based applications and IT systems.
    • Familiarity with property management software (Yardi) or previous experience in the commercial real estate industry is a plus.
    • Previous experience in project management and technical support.
    We are an equal opportunity employer.

    xhmxlyz All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

    PIde3ecf45275b-294

  • IT Support Specialist

    5 days ago

    Only for registered members Kansas City

    SAIC is seeking a Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment. ...

  • Specialist - IT Support

    4 days ago

    Only for registered members Kansas City

    We are searching for service-minded individuals looking for a place to build and grow in an exciting and fast-paced environment. · ...

  • Specialist - IT Support

    3 days ago

    Only for registered members Kansas City, Missouri, , United States

    Bally's Corporation is one of the world's leading entertainment companies. We are searching for service-minded individuals looking for a place to build and grow. The role provides onsite and remote IT technical support in a diverse and complex technical environment. · ...

  • Technical Support Specialist

    6 days ago

    Only for registered members Kansas City

    This position begins as contract and has the opportuity to change to contract to hire. This position is onsite 5 days per week. · ...

  • Controls Support Specialist

    1 month ago

    Only for registered members Parkville

    Provides technical assistance over the phone to onsite field technicians and end users of AAON. · High School Diploma or equivalent. · ...

  • Field Support Specialist

    1 month ago

    Only for registered members Kansas City

    Ferrellgas knows dedicated superior service starts with supported employees. · Installs, repairs, and maintains Blue Rhino displays for retail customers. · Loading propane to and from specified destinations (limited to 1, · a thousand lbs or less) · ...

  • Technology Support Specialist

    1 month ago

    Only for registered members Kansas City

    The Technology Support Specialist will deliver hands-on Tier-1 and Tier-2 technical support for end users across a regional territory while working primarily from the Kansas City Headquarters. · Troubleshoot and resolve hardware and software issues across Windows, Mac, and mobile ...

  • Child Support Specialist

    1 week ago

    Only for registered members KS - CSE - Kansas City , Kansas City, KS, US

    The Child Support Specialist position includes providing excellent customer service in all stages of the child support process. · ...

  • Peer Support Specialist

    5 days ago

    Only for registered members Kansas City, KS

    The Peer Support Specialist provides individual support to consumers within the community that may be experiencing mental health care challenges. · ...

  • Technology Support Specialist

    1 month ago

    Only for registered members Kansas City, KS

    This Technology Support Specialist will deliver hands-on Tier-1 and Tier-2 technical support for end users across a regional territory while working primarily from the Kansas City Headquarters. · ...

  • Technical Support Specialist

    5 days ago

    Only for registered members Kansas City, KS

    This Technical Support Specialist position begins as contract and has the opportunity to change to contract to hire. It is onsite 5 days per week. · Familiar with Windows Networks, Active Directory, VMware ESX, ISCI SAN, TCP/IP Protocol, protocols, IPSEC protocol, VLAN's,Excellen ...

  • Peer Support Specialist

    5 days ago

    Only for registered members Kansas City, KS

    We are seeking a dedicated Peer Support Specialist to join our adult team. The Peer Support Specialist provides individual support to consumers within the community that may be experiencing mental health care challenges. They help clients and their families to identify skills, li ...

  • Field Support Specialist

    1 month ago

    Only for registered members Kansas City, KS

    Ferrellgas knows dedicated superior service starts with supported employees.The Field Support Specialist position is responsible for installation to customer locations in an efficient, punctual and safe manner. · ...

  • Customer Support Specialist

    1 month ago

    Only for registered members Kansas City Full time $45,000 - $60,000 (USD)

    We are seeking a dedicated and enthusiastic Customer Support Specialist to join our growing team. · ...

  • Technology Support Specialist

    1 month ago

    Only for registered members Kansas City $62,000 - $75,000 (USD)

    The Technology Support Specialist provides day-to-day and project-related technical support to multiple DFA locations within a geographic region. They travel to assigned locations on a scheduled basis and as needed for issues and projects. · ...

  • Customer Support Specialist

    1 month ago

    Only for registered members Kansas City Full time $19 - $21.90 (USD)

    This Commerce Bank Fraud Team is an integral part of our ongoing efforts to prevent and limit debit, consumer credit, and commercial credit card losses to the bank through education, early detection, and investigative processes. · ...

  • Technical Support Specialist

    1 month ago

    Only for registered members Kansas City, KS

    This position will provide first-level technical support for computer software and hardware products and services. · ...

  • Client Support Specialist

    1 week ago

    Only for registered members Kansas City

    This role is ideal for someone who thrives in a fast-paced environment, takes ownership of complex workflows and delivers exceptional client service while helping improve operational processes. · ...

  • Customer Support Specialist

    1 month ago

    Only for registered members Kansas City Full time $21 - $31 (USD)

    Job summary · Unilux Brand We are seeking a highly motivated and passionate Customer Support Specialist to join our dynamic team. · QualificationsHigh school diploma or equivalent; additional education or certifications in customer service is a plus. · ...

  • Store Support Specialist

    1 month ago

    Only for registered members Kansas City, MO

    We believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others... · ...

Jobs
>
Yardi support specialist
>
Jobs for Yardi support specialist in Riverside