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    Network Administrator with Security Clearance - Livermore, United States - General Dynamics Information Technology

    General Dynamics Information Technology background
    Description
    REQ#: RQ169846

    Public Trust:

    None Requisition Type: Regular


    Your Impact
    • Take on the exciting opportunity to collaborate with the largest government agency in the country.
    • Contribute to advancing the Department of Defense's critical mission of ensuring the safety and security of our nation.
    Job Description
    • Network Administrator (Mission Support Operator) $10K Sign-on bonus (Classified work; on-site required)

    The Network Administrator will act as a Mission Support Operator (MSO), delivering 24/7, 365 days, 12-hour shift, Tier 1/2 operational support to end customers and users globally.

    • Monitor and assess the performance and capacity of end-to-end IT systems using various tools.
    • Triage hardware, software, and environmental issues, alerts, or malfunctions.
    • Identify issues, determine root causes, and provide solutions to users.
    • Function as the initial point of contact for all on-site issues, requiring a broad knowledge of key systems across multiple locations.

    Although somewhat akin to a civilian Emergency Operations Center for law enforcement agencies, this role involves unique responsibilities in handling 911 notifications.

    This position differs from a traditional Network Engineer or System Administration role but having a background in either can expedite training for proficiency within months.

    The nature of the missions is demanding and challenging, with no work-from-home option. A strong foundation in Information Technology is essential.

    Panama Shift Schedule | 24/7 Shift Coverage: This entails a slow rotating shift pattern employing multiple teams and two 12-hour shifts to ensure continuous coverage.

    • 2 days on, 2 days off, 3 days on, 3 days off rotation.
    • Each team works the same shift (day or night) for 2-3 months before switching to the other shift for the following 2-3 months.
    Other duties include:
    • Monitor, evaluate, and rectify IT systems, network, and satellite ground stations.
    • Liaise with various stakeholders for swift resolution of issues.
    • Provide operational support to customers in the field round the clock.
    • Utilize monitoring tools like SolarWinds, Splunk, and WireShark for network monitoring and issue response.
    • Support Networking team with Layer 1/2/3 activities and documentation.
    • Analyze key mission capabilities and offer feedback to customers.
    • Maintain positive customer relationships.
    • Conduct regular checks on systems, infrastructure, and critical hardware.
    • Assist Engineering staff in software testing and network validation.
    • Support Configuration Management using BMC Remedy.
    • Respond promptly to customer support requests.
    • Participate in scheduled exercises and drills.
    • Create and update SOP/TTP documentation.
    Required Qualifications
    • 5+ years of IT/Network administration experience.
    • TS/SCI or DoE Q Clearance.
    • Proficiency in monitoring tools such as SolarWinds, Splunk, or WireShark.
    • Familiarity with critical physical infrastructure.
    Desired Qualifications
    • Experience in Linux and Windows system administration and networking.
    Required Education/Certifications
    • DoD 8570 Certification required.

    Certification: CompTIA - Security+
    Travel Required: None
    Citizenship: U.S. Citizenship Required

    Salary and Benefit Information
    • Estimated salary range: $110,802 - $138,000.
    • Salary determined based on experience, location, and possibly contractual requirements.
    • Explore our benefits and total rewards program.
    About Our Work

    We are GDIT - a global technology and professional services firm serving various agencies in the U.S. government, defense, and intelligence sector.

    Our team of 30,000 experts leverages technology to provide innovative solutions worldwide in areas like digital modernization, AI/ML, Cloud, and Cybersecurity.

    Collaborating with clients, we aim to create a safer, more intelligent world by harnessing advanced technology and expertise.

    GDIT is an Equal Opportunity/Affirmative Action employer, fostering diversity and inclusion in the workplace.



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