System Engineer - Tampa, United States - IT Resources

Description

Job Title: Systems Engineer

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

Job Summary:

We're seeking an experienced and skilled Systems Engineer to join our team. As a Systems Engineer, you will provide top-tier support to end-users, resolving complex technical issues and developing solutions for network, desktop, and server problems. You will also architect and implement infrastructure, cloud, and hybrid solutions, ensuring seamless technical operations.

Responsibilities:

• Resolve escalated service and networking tickets
• Collaborate with clients to evaluate and solve technical problems
• Analyze, design, recommend, and implement system changes to meet user needs
• Configure and support internal and external networks, including physical and virtual appliances
• Develop and maintain systems, applications, security, and network configurations
• Troubleshoot and optimize network performance
• Recommend upgrades, patches, and new applications and infrastructure/equipment
• Provide pre-sales engineering support to aid sales functions
• Design and implement infrastructure solutions, both on-premises and cloud-based
• Perform site migrations and create new sites
• Create and update support documentation to improve future troubleshooting efforts

Requirements:

• 10+ years of recent experience in computer, server, and network troubleshooting
• Industry-recognized certifications (e.g., AZ-104, CCNP)
• In-depth understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QOS)
• Experience with network security appliances (e.g., Fortinet, Watchguard, Meraki, Ubiquiti)
• Advanced knowledge of current Microsoft desktop and server operating systems
• Advanced knowledge of Microsoft SQL, Exchange, SharePoint, and other server applications
• Advanced knowledge of computer and server hardware
• Resourceful and proactive approach in dynamic environments
• Excellent technical problem-solving skills
• Solid understanding of the OSI or TCP/IP model
• Hands-on experience with monitoring, network diagnostic, and analytics tools
• Professional customer service skills
• Willingness to participate in a standard on-call rotation for after-hours support

What We Offer:

• Opportunity to work with a dynamic team of technical experts
• Collaborative and supportive work environment
• Professional growth and development opportunities
• Competitive compensation and benefits package

*This role does not provide H-1B sponsorship

*NO 3rd Party Recruiters

*Must live in the USA to apply