Director, Customer Care Center - Irving
1 month ago
Job summary
As a Director Customer Care Center you will take on the responsibility to lead and elevate our Customer Care Center establishing and executing policies and procedures that ensure superior customer experience for both internal external stakeholders oversee daily operations of service center instilling a customer-first mindset across all functions touchpoints as strategic thinker hands-on leader manage resources define business requirements for support systems continuously seek ways to improve performance through data-driven decision-making smart application technology leadership instrumental in advancing Kyocera goal easiest company do business with team performance reflect strength Kyocera brand.
Job description
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