Call Center Patient Representative Lead - Raleigh, NC
1 month ago
Job summary
The Call Center Patient Representative Lead is responsible for guiding the front office team to better business outcomes.Responsibilities include but are not limited to: Providing ideas and suggestions for process improvements within the department. Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards. Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
Job description
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