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    Customer Service Representative - West Jordan, United States - Deserve

    Deserve
    Deserve West Jordan, United States

    Found in: Lensa US 4 C2 - 5 days ago

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    Description

    **Customer Service Representative**

    West Valley City, Utah / Credit Operations / Full-time **Qualifications:**

    + 1-2 years experience in customer service

    + Financial services experience preferred

    + Excellent verbal and written communication skills

    + Ability to quickly learn and apply knowledge in a swiftly changing environment

    + Extreme reliability and adaptability

    + Effective worker both independently and on a team

    + Exceptional focus on providing individualized customer support

    + Multitasking capabilities, both physical and technological

    + Willingness to evolve and grow alongside the company

    **Responsibilities:**

    + Provide inbound phone/email/ support for existing and new clients

    + Provide OUTSTANDING customer service to ensure complete satisfaction

    + Resolve client inquiries and issues regarding our services and products

    + Adhere to operational and compliance procedures

    + Complete assigned operational tasks within targeted service level

    + Maintain high levels of schedule adherence and utilization

    + Maintain high attendance standards

    + Implement coaching and feedback to improve contact quality

    + Perform other job-related duties and responsibilities, such as handling mailed communications

    Available Shifts: Full Time: 7:00 am - 3:30 pm, Monday-Friday Occasional Saturdays 8:00am-1:00pm 10:30 am - 7:00 pm, Monday-Friday Occasional Saturdays 8:00am-1:00p 8am - 5 pm, Monday-Friday Pay: $ per hour

    As a fintech start-up, we offer an exciting opportunity to work on a growing team, where you can see the impact of your work We are constantly expanding, which means there is a lot of career mobility. We have a fast-paced environment, so there is never a boring day at the office. We offer a very competitive benefit package with vacation and much more. Plus, an on-site gym, and a stocked break room

    **Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S based jobs.*

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