Director, Customer Success - New York City Metropolitan Area

We're hiring a Founding Head of Customer Success to inherit a team and build the post-sales function from the ground up. · This is a rare opportunity to join a high-growth Series A startup, backed by a proven leadership team, · and help build the customer success engine that driv ...

The Customer Success Manager will build and maintain strong relationships with retail clients, · guiding them through the customer lifecycle to ensure they achieve success and ROI from our retail planning SaaS platform.Own a book of business, driving overall account health and sa ...

We're hiring a Founding Deployment Strategist / Customer Success Manager to own the post-sales journey for mid-market and enterprise customers. · 3–6 years of experience in Customer Success, Deployment Strategy, or similar customer-facing roles at a B2B SaaS company. · Experience ...

Job overview · As a member of our Customer Success team, you'll onboard, guide, and support customers as they adopt Swarmia into their daily work. You'll work closely with a small group of experienced technical Customer Success Managers and partner with Sales and Product to shape ...

The client is looking for a Customer Success Associate to join their team in a full-time, in-office role based near Union Square. This position supports customer relationships post-sale and plays a key role in helping clients adopt and succeed with a complex, professional-grade p ...

As · Customer Success Manager · for the US regions, youll help grow revenue and drive platform adoption through strategic account management and strong client relationships. · ...

Lead the next stage of growth for the Customer Success organization and scale the global team. · ...

We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, · who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. · This will includ ...

Location: · Hybrid (NYC) or Remote · Department: · Customer Success · Reports to: · SVP of Customer Experience · The key to achieving revenue triumphs lies in fostering robust, collaborative, and trust-based customer relationships. By collaborating seamlessly across teams, you wi ...

Are you excited about generative AI that actually moves the needle? We are building a platform that closes the loop between content creation and real business outcomes for marketers. We are looking for a · Customer Success Manager · to help enterprise marketing teams unlock that ...

Job Title: · Customer Success Manager · Location: · New York · Salary: · $90k-$100k and a quarterly bonus on top · Industry: · SaaS · The company: · The business is a LegalTech firm who have recently received a very significant funding round and are growing quickly across North A ...

At AirPay, we are on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider groups and insurance carriers. Our company is backed by top tier VC's led by IA Ventures along with the founders of Flatiron Health, ...

The Reltio Customer Success Manager · Career Description: The Reltio Customer Success Manager is responsible for driving customer adoption and retention, · mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. ...

We're looking for a hands-on · Head of Customer Success with experience in functional medicine, · concierge medicine, wellness, longevity, · health tech or a related field.We are seeking an experienced professional to lead our customer success team and drive business growth thro ...

We're looking for a Head of Customer Success to lead a contract engagement for approximately 4.5 months, covering a personal leave. · Experience: 5+ years in customer success leadership, ideally with some experience in brand strategy or ecommerce. · Strategic + Operational Balanc ...

Our client is looking for a talented Customer Success Manager to join their team in NYC. · ...

++We're looking for a proactive, detail-oriented customer success/account management professional who enjoys working directly with clients, staying organized across multiple moving pieces, and helping teams get audit-ready with confidence. · ++Serve as the primary client contact ...

We are passionate about reducing energy and water usage through the implementation of energy efficiency, electrification, and renewable energy technologies. Our goal is to improve the health, comfort, and value of our client's buildings. · ...

We are hiring world-class engineers, designers and operators to build a generational company shaping the future of urban mobility. · ...

+Job summary · An inclusive work environment is an empowering one. At Cutover, we lead with empathy and enable others to succeed through curiosity, kindness, and self-expression. · +From initial onboarding to ongoing adoption, our Customer Success Managers assist customers throug ...

We're growing our team at one of NYC's fastest-growing AI startups. As Accounting Customer Success Lead, you'll own customer relationships end-to-end customer outcomes, driving ERP adoption and renewals/upsells, · and serving as the hands-on escalation point for your accounts whi ...