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Salesforce Administrator - Perryville, United States - The Bank Of Missouri
Description
Job DetailsJob Location
Remote - Perryville, MO
Position Type
Full Time
Job Category
Banking
Description
Working at The Bank of Missouri
At The Bank of Missouri we know it takes great people to support the communities we serve We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions.
When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.
About our CompanyStaying in business for more than 125 years is hard. Really hard. If you think about it, we've endured many events, like the Great Depression and two World Wars. We've survived and thrived, thanks to our great customers and communities. We were founded on core values of accountability, community service and financial conservatism. Those principles are the reason we are still in business today. Caring for people and communities is our foundation
We've built a reputation of being financially secure and community focused. We are an independent community bank and fully intend to stay that way.
We are big enough to accommodate any financial need, yet small enough to give every customer the personal treatment they deserve.
Here are some of the great benefits you will enjoy as a member of our team:Competitive Salary
Personal paid time off, as eligible
401K and Employee Stock Option Plan, as eligible
Fitness reimbursement
Learning, development and growth opportunities
About this job:
The Salesforce Administrator will be responsible for the ongoing maintenance, configuration, and optimization of our Salesforce platform to support our business objectives.
The ideal candidate will have a strong understanding of Salesforce best practices, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.
As a Salesforce Administrator you will:
Proactively identify areas for improvement and introduce innovative recommendations, factoring in customer and employee needs, external approaches, data analytics, as well as industry best practices.
Collaborate between the business consultants, business stakeholders, internal systems teams and external vendors to developing solutions to meet business enhancement requirements.
Create and maintain technical documentation related to existing solutions and developed solutions.Keep abreast of Salesforce initiatives and technology trends that impact the business to continue to improve efficiencies on the Salesforce platform.
Provide daily support to end users including managing issue resolution and performing root cause analysisManage user additions, changes, and removals.
Manage Salesforce security and daily backups.
Manages system issues appropriately and escalates to senior management where needed.
Facilitates system testing, working with team members to identify test cases, develop test scripts and conduct test execution.
Will act as subject matter expert in Salesforce: importing data, data loader, creating reports, building dashboards, tech support with users, training with users
Effectively collaborate and communicate within a team environment, demonstrating active listening skills, openness to diverse perspectives, and a willingness to contribute towards shared goals and objectives.
Qualifications for Success:
Bachelor's degree in Business, MIS, Computer Science or other relevant field preferred
1+ years' experience with Salesforce Administration
Experience with leveraging web services to integrate Salesforce with external apps (REST, SOAP, XML, JSON, etc.)
Experience with flows, process builders, custom dashboards reports, creating roles and profiles
Experience with the nCino platform is a plus.
Salesforce Administrator certification is a plus
Experience with Einstein Analytics is a plus
Strong testing and quality control skills
Strong client facing written and oral communication skills
Proven ability to solve problems based on researching and analyzing information
Knowledge of Financial Services Industry is a plus
The Bank of Missouri is an Equal Opportunity Employer
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