- Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.?
- Keep track of your service calls via computer, including products serviced, work performed, hours and parts utilized.
- Maintain an accurate parts inventory at levels that insure a first time fix.
- Demonstrate and train customers how to use their equipment properly.?
- Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.?
- Take care of other tasks as needed
- Associate degree in Electronics preferred,??In lieu of Assocs degree, certification/formalized training in Electronics, Networking, or technical military equivalent
- Must have a valid drivers license
- Ability to obtain or have existing state security license as required.
- Functional and practical comprehension of MS Office and PC skills.
- General knowledge of electronics required, network device setup and programming experience preferred.
- Must have a mechanical aptitude and be able to use hand and power tools.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Ability to travel and work overtime as needed.
- Strong organizational skills, positive attitude, and an ability to learn quickly.
- Must be capable of working independently or as a team
- Confident, articulate, and professional speaking abilities
- Ability to review plans, diagrams, and flow charts, as well as all tools to capture the work processes associated with executing the project plan preferred
- Complete company provided nasic EAS/Video new hire classroom certifications
- Complete company provided RFID Basic Certification
- Demonstrate the ability to work independently solving higher level of trouble shooting skills
- Willing to travel
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Field Service Tech - Aurora, United States - Johnson Controls International
Description
What you will doWe are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment.
How you will do it
What we look for:
Required
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
