Quality Assurance - Kansas City - Pyramid Consulting, Inc

    Pyramid Consulting, Inc
    Pyramid Consulting, Inc Kansas City

    5 hours ago

    Healthcare
    Description

    Immediate need for a talented Quality Assurance. This is a 06+months contract opportunity with long-term potential and is located in MO(Remote). Please review the job description below and contact me ASAP if you are interested.

    Job ID:

    Pay Range: $45 - $50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

    Key Responsibilities:

    • This person will be managing the localization call flows (for our IVR) between the vendor and internal teams.
    • The vendor will provide Spanish translations and the person in this role will QA those translations for linguistic and cultural accuracy.
    • Attention to detail is critical. If they have SSML mark up experience that is a big bonus. We can also train to do this task.
    • Accessibility knowledge is also a bonus.
    • This work is for a conversation design team creating experiences for an IVR system for Client's call center.

    Key Requirements and Technology Experience:

    • Conversation design team – part of larger Telephony product domain.
    • Designing the IVR, chatbot experiences for Client.
    • Fluent in Spanish
    • Advanced grammatical knowledge in Spanich for linguistic and cultural accuracy
    • Attention to detail for providing quality control for content documentation

    Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

    Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.


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