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Southport

    Expo - Southport, United States - Bald Head Island Club

    Bald Head Island Club
    Bald Head Island Club Southport, United States

    4 weeks ago

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    Description
    Position Description Summary


    Expediters are responsible for creating memorable dining experiences for our members through maintaining high culinary standards and producing top-notch products in a timely manner.

    Role & Responsibilities


    • Create a memorable dining experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
    • Assist in the daily operation of the culinary operations, as needed
    • Ensure each dish that comes off the line is properly expedited, ensuring accuracy, professionalism, and proper plating
    • Meticulously examine each dish, ensuring no part is missing and the order is correct
    • Ensure all orders for tickets come out together and with the proper timing (i.e., apps before entrees, etc)
    • Adhere to all health and sanitation codes and guidelines at all times
    • Work the line as instructed, making exceptional dishes with plating and garnishments that represent Club standards
    • Adhere to recipes, producing quality, high-end dishes consistently
    • Understand all parts of the menu, being able to identify the parts each dish
    • Manage incoming tickets, communicating with the line to ensure speed of service
    • Ensure food leaves the kitchen in a timely manner, coordinating Food Runners
    • Learn and master all recipes, kitchen protocols, and procedures
    • Attend pre-shift meetings, noting any specials
    • Maintain the organization of all storage areas and products, ensuring a clean work area
    • Ensure proper cleanliness of the kitchen, adhering to all health and safety regulations
    • Ensure adherence to all health codes, periodically checking compliance
    • Maintain adequate ticket times for Member experience
    • Complete all opening, closing, and side duties, as needed and instructed
    • Help maintain food costs by decreasing waste
    • Be detail-oriented and able to prioritize in a fast-paced environment
    • Solve problems, work as a team, be a leader, and inspire happiness
    • Maintain up-to-date credentials, certificates, and licenses, as applicable
    • Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
    Qualifications & Education Requirements


    • Proficient knowledge of kitchen operations
    • Must possess attention to detail, follow-through, creativity, & a high level of motivation
    • Ability to communicate effectively and professionally
    • Willingness to learn and accept instruction
    • Must possess a positive attitude and good work ethic
    • High-end/Fine Dining culinary experience in a hospitality environment required
    • Prior kitchen operations experience required
    • High School Diploma or GED required
    Other Accountabilities


    • Because of the fluctuating demands of the Clubs' operation, it may be necessary for each employee to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as others are expected to help you while we foster a team environment. Therefore, you may be required to perform other tasks, as needed, that are not included in the above.
    • Adhere to all of the various company written mandatory standards of operations, policies and procedures, manuals, memos, and other oral instructions.
    Working Conditions


    • Indoors, in a kitchen with loud noises
    Physical Requirements


    • Regularly required to sit, talk, hear, and use hands
    • Must be able to stand for long periods of time
    • Ability to lift and move heavy objects, in excess of 40 pounds
    • Repetitive motions are required
    • Ability to bend, squat, lift, kneel, and crouch
    • Must be able to safely operate kitchen equipment
    • Moderate to heavy lifting, pushing, and pulling is required
    Attendance Expectations


    • This position has an expected workload of 40 hours per week, barring circumstances when overtime may be required; off-season hours may differ
    Reporting Structure

    Reports to:
    Executive Chef, Sous Chefs


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