Technical Support Specialist - Kettering, United States - Strategic Systems Inc

Description

IT Technical Support Specialist III - Contract to Hire

5-7 + years Industry Experience

Must have demonstrated aptitude and passion for patient care to work.

Must have demonstrated experience as a problem solver.

Must have experience implementing technologies form end-to-end.

Must have demonstrated experience increasing quality of the environment over time.

REQUIRED QUALIFICATIONS & ATTRIBUTES:

• Strong customer service and documentation skills
• Strong verbal and written communication skills
• Ability to identify and execute predetermined procedures.
• Demonstrated success managing multiple priorities while delivering results.
• Experience troubleshooting and resolving basic network problems.
• Experience performing routine maintenance on laptop and desktop hardware.
• Experience installing and administrating a Microsoft workstation environment.
• Experience administrating Microsoft Active Directory Users and Computers
• Experience administrating Microsoft Exchange and Exchange Online Mailboxes/Users
• Experience provisioning and administrating end-user telephony devices.
• Experience deploying and administrating backend telephony services.
• Experience installing, configuring, and updating Windows Server Operation Systems
• Experience installing and configuring workstation and server applications.
• Experience implementing and administrating Mobile Devices via Mobile Device Management -Intune
• Demonstrated ability to follow directions and deliver results individually and as a team member.
• Demonstrated ability to establish and maintain effective working relationships with other employees, vendors, and customers.
• Understands, adheres to and effectively communicates company polices and procedure.
• CompTIA A+, N+, CCNA, Microsoft or other industry certification(s)
• Associate degree in a computer-related technology field or equivalent industry experience
• Possess a valid driver's license and a good driving record.
• Maintain a professional appearance as a representative of the company.