-
Front Desk Agent
2 weeks ago
Trilogy Hotel Montgomery, United States**"Always deliver what is promised, and always execute what is committed" is what we adhere to Come join our team where we are committed to providing rewarding opportunities for our associates, the development of exceptional hotels, and delivering the ultimate guest experience. W ...
-
Front Desk Agent
1 week ago
Pch Hotels & Resorts Montgomery, United StatesAs a member of our hospitality team, the primary responsibility of a Front Desk Agent is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. This role is responsible for verifying the accuracy of roo Front Desk, Agent, Hospitalit ...
-
Front Desk Agent
2 weeks ago
Pchresorts Montgomery, United States** Front Desk Agent - (FT) $12** · **Job Category****:** Front Office **Requisition Number****:** FRONT010091 Showing 1 location **Job Details** · **Description** · We are looking for a Night Audit / Front Desk Agent who is passionate and creative about excellent hospitality a ...
-
Front Desk Agent
3 weeks ago
Pchresorts Montgomery, United States** Front Desk Agent - (PT) $12** · **Job Category****:** Front Office **Requisition Number****:** FRONT010154 Showing 1 location **Job Details** · **Description** · We are looking for a Night Audit / Front Desk Agent who is passionate and creative about excellent hospitality a ...
-
Front Desk Agent
3 weeks ago
Pchresorts Montgomery, United States Full time** Front Desk Agent - (Full-time) $11** · **Job Category****:** Front Office **Requisition Number****:** FRONT009024 Showing 1 location **Job Details** · **Description** · We are looking for a Night Audit / Front Desk Agent who is passionate and creative about excellent hospit ...
-
Front Desk Agent
2 weeks ago
Pchresorts Montgomery, United States Full time** Front Desk Agent - SS (Full-time)** · **Job Category****:** Front Office **Requisition Number****:** NIGHT08449 Showing 1 location **Job Details** · **Description** · To provide the highest level of service possible to our guests by following standards for professional, agg ...
-
Front Desk Agent
1 week ago
TownePlace Suites Montgomery - RAM Hotels Montgomery, United StatesJOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC): · SUMMARY: GSAs ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Experience in Front Office, PBX, and ...
-
Front Desk Agent
3 weeks ago
Marriott International Montgomery, United StatesJob Number · Job Category Rooms & Guest Services Operations · Location Bethesda North Marriott Hotel & Conference Center, 5701 Marinelli Road, Rockville, Maryland, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management ...
-
Front Desk Agent
3 weeks ago
Hilton Garden Inn Montgomery, United StatesIntroduction: · We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may ha ...
-
Help Desk Support Agent
1 week ago
Serco North America Montgomery, United StatesPosition Description : · Serco-NA is actively seeking a motivated individual to provide supervisory Help Desk support to end users on a variety of issues, be familiar with help desk concepts, practices, and procedures. In this role, you will work with our dynamic NexGen team to ...
-
Night Audit Front Desk Agent
3 weeks ago
Pchresorts Montgomery, United States Part time** Night Audit Front Desk Agent - (Part-time) $11 + $1 Differential** · **Job Category****:** Front Office **Requisition Number****:** NIGHT08667 Showing 1 location **Job Details** · **Description** · We are looking for a Night Audit / 3rd shift Front Desk Agent who is passion ...
-
Night Audit Front Desk Agent
1 week ago
Pchresorts Montgomery, United States Full time** Night Audit Front Desk Agent - (Full-time) $11 + $1 Differential** · **Job Category****:** Front Office **Requisition Number****:** NIGHT08833 Showing 1 location **Job Details** · **Description** · We are looking for a Night Audit / Front Desk Agent who is passionate and cr ...
-
Front Desk Agent
3 weeks ago
Wind Creek Hospitality Wetumpka, United StatesSHIFT: 3pm-11:30pm (Shift subject to change based on business needs) · Job Overview: · Hotel Front Desk Agents perform an array of tasks to make guests feel welcome but their primary responsibility is registering guests to their hotel room. · Purpose: · Our genuine engagement and ...
-
Front Desk Agent
2 weeks ago
Wind Creek Hospitality Wetumpka, United States: · SHIFT: 3pm-11:30pm (Shift subject to change based on business needs) · Job Overview: · Hotel Front Desk Agents perform an array of tasks to make guests feel welcome but their primary responsibility is registering guests to their hotel room. · Purpose: · Our genuine engagem ...
-
Night Auditor
2 weeks ago
Trilogy Hotel Montgomery, United States**"Always deliver what is promised, and always execute what is committed" is what we adhere to Come join our team where we are committed to providing rewarding opportunities for our associates, the development of exceptional hotels, and delivering the ultimate guest experience. W ...
-
Guest Services Associate
3 weeks ago
Courtyard by Marriott Montgomery, United StatesCourtyard by Marriott - JobID: [Front Desk Agent / Concierge] As a Guest Services Associate at Courtyard by Marriott, you'll: Greet and welcome guests upon arrival, efficiently check them in and out, ensuring accurate information and payment processing; Respond promptly to guest ...
-
Guest Services Associate
1 week ago
Courtyard by Marriott Montgomery, United StatesCourtyard by Marriott - JobID: [Front Desk Agent / Concierge] As a Guest Services Associate at Courtyard by Marriott, you'll: Greet and welcome guests upon arrival, efficiently check them in and out, ensuring accurate information and payment processing; Respond promptly to guest ...
-
Applications Development Analyst- Devops
1 week ago
Tech Providers, Inc Montgomery, United StatesALABAMA DEPARTMENT OF ECONOMIC AND COMMUNITY AFFAIRS is searching for an Applications Development Analyst to join their devops team · 6-9 Months Contract to hire. · Montgomery, AL (Onsite from day 1, with some flexibility for remote work during contract period) · Position Descr ...
-
Front Desk Clerk
2 weeks ago
Quality Inn Montgomery South Montgomery, United StatesJob Description · Job DescriptionWe are currently recruiting for a Front Desk Agent to join our team · Front Desk Agent / Guest Service ensure they complete all Front Desk responsibilities while being the key point of contact for all our guests and providing excellent customer se ...
-
Application Development Analyst
2 weeks ago
QED National Montgomery, United StatesJob Description: This is fully functional medium for complex professional application development and systems analysis work. Employees in this class are responsible for independently analyzing and evaluating complex existing applications and designing and developing new or enhanc ...
Front Desk Agent - Montgomery, United States - windcreek
Description
**Front Desk Agent**
>
>
>
>
Location Montgomery, AL **Job Overview:**
Hotel Front Desk Agents perform an array of tasks to make guests feel welcome but their primary responsibility is registering guests to their hotel room.
**Purpose:**
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
**Value System:**
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
**Duties and Responsibilities:**
Projects a positive image and greets all guests
Performs hotel check-in and checkout transactions
Enrolls guests to players club, generates rewards cards upon demand
Disseminates information to guests regarding the property, hotel, promotions, etc.
Performs miscellaneous tasks such as cash handling, check authorizations, faxing, copying
Maintains cash drawer, drops cash as required, submits supporting documentation
Assists with ensuring qualified players receive priority service from a Games and F&B perspective
Answers telephones, routing calls as necessary
Assists with Concierge duties as necessary
Actively resolves guest issues and disputes
Reports guestroom issues to Maintenance
Re-stocks Front Desk supplies
Keeps work area clean and orderly
Other duties & responsibilities as assigned
**Job Requirements: *(please ensure you meet the listed requirements prior to applying*)**
High School diploma or GED required or enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Must be able to type 20 words per minute minimum (typing test will be administered) - **required**
Good writing and verbal communication skills required (skills test will be administered) - **required**
Experience in customer service- **required**
Must be able to lift and carry up to 40 lbs
Must successfully pass job interview, including a guest service audition
Must be able to operate standard office equipment phones, computers, etc.
Must be able to pass a panel interview and audition
Must be able to successfully demonstrate AAA four diamond behaviors in the panel interviews audition process
Must be able to stand and/or walk for entire shift
Must be able to work effectively in a fast paced, high volume environment
Must be able to operate standard office equipment phones, computers, etc.
Willing and able to work odd or irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment
**NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES**
On-line applications are accepted at For internal employees please submit your Internal Job Posting Form to your propertys Human Resources office.
**Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.**