- Manage requests for large group reservations and group events throughout all resort seasons.
- Document groups' requests and organize required booking documents accurately.
- Maintain assigned leads, keeping all steps of the booking and contract processes up to date.
- Arrange all reservation details into written proposals, keeping attuned that all details are documented precisely and accurately.
- Obtain signed contracts and deposits in a timely manner.
- Systemize an organizational method to ensure all details for group reservations and events and tournaments are obtained and compiled in a timely manner.
- Outline all large group reservations, events, and tournaments details in a clear and concise written format to be sent across all departments to maximize cohesion amongst the team.
- Maintain positive relationships and communicate clearly, tactfully, and persuasively with all appropriate colleagues to ensure staff members, especially customer contact personnel, are accurately informed of all pertinent details of outings/events to maximize customer satisfaction.
- Conduct orientations and tours as needed for guests. Interact with guests in a congenial and professional manner to provide information regarding facility, products, services, amenities, activities, policies, etc.
- Respond to customer inquiries and/or complaints in accordance with operating policies and procedures.
- Learn and retain general knowledge of other departmental operations, including Golf/Caddies/Retail, Food & Beverage, Rooms/Hotel, and others, to generate additional revenue through up-selling prior to and/or during outings/events. Assist guests with special requests.
- Monitor guest activities and customer satisfaction during group stay.
- Audit folio statements throughout outing/event for billing accuracy, and ensure timely final payment of Master folio invoices.
- Inspect finished arrangements with a critical eye. Manage work schedule to allow time to be present during outings/events, determining the best time(s) to greet the group/group commissioner during the stay, depending on the complexity of the programming.
- Performs other duties as assigned.
- High school diploma required. College degree preferred.
- Familiarity with Microsoft Office programs preferred: Word, Excel, and Outlook.
- Demonstrate professional written communication skills, keeping all written correspondence clear, concise, and free of spelling/grammatical errors. Mathematical skills are extremely beneficial.
- Demonstrate professional verbal communication skills, effectively communicating and collaborating with guests and colleagues alike.
- Keep an extremely organized and detail-oriented workflow with attention to time management.
- Exhibit critical thinking skills, including the ability to anticipate guest needs, analyze special requests, and solve problems; exhibit adaptability and teamwork; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including some nights/weekends.
- Uphold a positive attitude, emotional intelligence, and a professional manner and appearance in all situations.
-
Assistant Golf Professional
2 days ago
Dream Golf Nekoosa, United StatesPosition Description · Position: Assistant Golf Professional · Reports To: Head Golf Professional · Department: Golf Operations · Position Summary: · The Assistant Golf Professional assists the Director of Golf and Head Golf Professionals in the management of day-to-day golf ...
-
Tennis Professional
4 weeks ago
Dream Golf Nekoosa, United States**Position Description** · Position: Tennis Professional · Reports To: Director of Racquet Sports · Department: Hotel · **Position Summary**: · The Tennis Pro manages and monitors the full activities and operations of Sand Valley's grass tennis complex and maintains two-way commu ...
-
Diocese Of La Crosse Wisconsin Rapids, United StatesDirector of Youth and Young Adult Ministry | Wisconsin Rapids · The Wisconsin Rapids city parishes are searching for a paid, full-time youth and young adult minister for their parishes. Coordination includes Steubenville trips, ministry nights, young adult events, high school Co ...
-
Sales Manager
6 days ago
AEG Wisconsin Rapids, United StatesSales Manager - Wisconsin Rapids Rafters Baseball OrganizationPosition: Sales Manager Location: Wisconsin Rapids, WI Type: Full-Time, Year-Round Salary: $45,000 - $48,000 (based on experience) Commission: 5% on all sponsorship, group, & special event sales. Benefits: 2 Weeks Paid ...
-
Sales Manager
5 days ago
AEG Wisconsin Rapids, United StatesSales Manager - Wisconsin Rapids Rafters Baseball Organization · Position: Sales Manager · Location: Wisconsin Rapids, WI · Type: Full-Time, Year-Round · Salary: $45,000 - $48,000 (based on experience) · Commission: 5% on all sponsorship, group, & special event sales. · Benefits: ...
-
Marketing / B to B Sales Coordinator
1 week ago
AEG Wisconsin Rapids, United StatesJob Title: Marketing and B-B Sales Coordinator - Summer Collegiate Baseball Environment · Company: Wisconsin Rapids Rafters Baseball · Location: Wisconsin Rapids, Wisconsin · Job Type: Full-time - Year Round - (Not Seasonal) · Compensation for this Position starts at $18/hr ...
-
Marketing / B to B Sales Coordinator
1 week ago
AEG Wisconsin Rapids, United StatesJob Title: Marketing and B-B Sales Coordinator - Summer Collegiate Baseball EnvironmentCompany: Wisconsin Rapids Rafters BaseballLocation: Wisconsin Rapids, WisconsinJob Type: Full-time - Year Round - (Not Seasonal)Compensation for this Position starts at $18/hrAre you a passiona ...
-
Chinese Speaking Human Resources Specialist
1 week ago
Hikvision UK & Ireland Wisconsin Rapids, United StatesWhy Work for Hikvision? Hikvision is the world's largest supplier of video surveillance products and solutions. The company specialises in video surveillance technology, as well as designing and manufacturing a full-line of innovative CCTV and video surveillance products. The pro ...
-
Video Director Internship
1 week ago
AEG Wisconsin Rapids, United States InternshipSHIPThank you for your interest in an internship with the Wisconsin Rapids Rafters. It is our goal to provide you with hands-on experience and knowledge useful in competing for jobs in the baseball industry, beginning with Summer Collegiate Baseball.We will also work with you to fulf ...
-
Electrical Software Engineer 2
1 week ago
Krones Wisconsin Rapids, United StatesKrones designs, develops, manufactures, and installs both machines and complete packaging lines. We have become one of the leading system suppliers for breweries and beverage producers as well as for the food, chemical and cosmetics industries. Our 16,000 employees worldwide stri ...
-
Market Outreach Specialist
3 weeks ago
CLEAResult Wisconsin Rapids, United StatesJob Description Summary · At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every ...
-
Territory Sales Manager-Regen
2 weeks ago
Enovis Wisconsin Rapids, United StatesJob Description: · Job Description · POSITION SUMMARY: · Note: The level of work/relationship complexity increases with each level. · Territory Managers within the Regen Business Unit are responsible for establishing and achieving sales volume and reimbursable revenue goals/t ...
-
Social Worker
2 weeks ago
Chippewa County, WI Wisconsin Rapids, United StatesSalary: $ $33.68 Hourly · Location : WI 54729, WI · Job Type: Full-Time · Job Number: · Department: Department of Human Services · Division: DHS-Children Youth Family Services · Opening Date: 06/05/2024 · Closing Date: 6/23/2024 4:30 PM Central · Purpose of Position · JOB ...
-
Communications Tech
3 weeks ago
Guthrie Big Flats, United States Part timeSummary · The Guthrie Clinic's Pulse Center is a service that will provide critical support to the system through virtual care delivery, along with bed management and transfer coordination. Communications technicians will receive valuable exposure to the inner workings of hospit ...
-
SDET - QA Engineer | Hybrid - Milwaukee, WI
2 weeks ago
Apolis Wisconsin Rapids, United StatesSDET - QA Engineer · 12 months · Hybrid - Milwaukee, WI (2-3 days/week onsite) · Top Skills' Details 3+ years working with QA Automation · 3+ years supporting Python, SQL, Java · 3+ years with performance testing, creating test cases, etc. · As a QA Engineer with expertise ...
-
Full Time Life Enrichment Coordinator
3 days ago
Our House Senior Living Wisconsin Rapids, United States Full time**_Are you creative, fun loving, and passionate about making others smile?_** · We have a unique opportunity to use your creativity and compassion for helping others · Our House Senior Living has an opening for a full time Life Enrichment Coordinator to join our team. Hours will ...
-
Store Human Resources Coordinator
1 week ago
Fleet Farm Stevens Point, United StatesCollaborate with the Senior Human Resources & Training Manager and store management to coordinate a wide variety of Team Member engagement and recognition events (ex. summer cookout, holiday party, etc.). Support store with recruitment and onboarding Human Resource, Coordinator, ...
-
Front Desk Coordinator
2 weeks ago
Bgclubpc Stevens Point, United States**Front Desk Coordinator (Summer)** · YDP - Youth Development Program Stevens Point, Wisconsin Minimum Experience **Mid-level** Front Desk Coordinator Job Description Location : Berard Center ( 941 Michigan Ave. ) , Stevens Point, or Plover Center Cedar Dr., Plover ) Primary Dut ...
-
Administrative Professional
2 weeks ago
Begert Stainless, Inc. Marshfield, United StatesJob Description · Job DescriptionWe're searching for a diligent Office Assistant to provide administrative support. You'll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, sch ...
-
specialist
5 days ago
HCL Technologies Adams, United StatesJob Description (Posting). · Reporting to: Field Services Manager · As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with en ...
Group Events Coordinator - Nekoosa, United States - Dream Golf
Description
Position Summary:
The Group Events Coordinator is responsible for organizing details for large group sales and events and implementing outings/events to maximize guest experience.
Additional responsibilities include assisting in generating new business and maintaining relationships with current clients as well as generating additional revenues through up-selling of facility products, services, and amenities.
Primary Duties and Responsibilities:room reservations, tee times, caddie requests, restaurant/dining accommodations, and more.
