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    Unit Clerk - Philadelphia, United States - JFK Behavioral Health Center

    JFK Behavioral Health Center
    JFK Behavioral Health Center Philadelphia, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Position Overview: Unit Clerks serve as the unit's primary receptionist, providing excellent professional and courteous service via the phone and in-person. Unit Clerk duties include:

    • Maintain daily sign-in sheets, explain basic program procedures surrounding scheduling, or documentation and making changes when required. Collect basic demographic information of participants; verify client insurance eligibility, assist with registration, form completion, etc.
    • Coordinate with unit leadership or staff to receive, maintain and/or distribute resources available for clients.
    • Maintain practitioner schedule, enter notes into electronic health records for billing purposes. Scan/upload documents to electronic record system, or related client records.
    • Gather documents for reimbursements, maintain/update vehicle assignments and unit activity /usage reports.
    • Copy, collate and otherwise coordinate documents; pick up, sort and distribute faxes/mail.
    • Maintain the office supply, anticipate needs and replenish as needed.
    • Provide back-up support across behavioral health units.

    We are seeking dedicated individuals who:

    • Are willing to learn and promote the quality-service philosophy of JFK Behavioral Health
    • Are equipped to interact with clients with varying degrees of intellectual & emotional capacity.
    • Are team oriented, able & willing to support the needs of the assigned unit.
    • Can comply with the procedures, rules and policies of JFK Behavioral Health
    • Possess excellent verbal communication skills.

    Required Qualifications:

    • High School Diploma or equivalent
    • 1- year serving as a receptionist or providing clerical-based customer service to the public.
    • Agility in using standard computer programs (MS Office, Outlook) and multi-line phone systems.
    • Basic grasp of the rules of writing & grammar
    • Experience in the healthcare or behavioral health industries preferred.

    Schedule: Full-time; Mon-Friday 9a-5pm,

    Location: Center City Philadelphia, accessible to SEPTA and Regional Rail

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