Human Resource Business Partner - Charlotte, United States - Employers Advantage LLC

Description

Company Summary

Employers Advantage, LLC is actively seeking a solid generalist Human Resources Business Partner to become a valuable addition to our expanding team. In this role, you will be responsible for delivering educational and consultative HR support, taking a hands-on approach to assisting our small business clients. Your expertise will play a vital role in helping our clients navigate their HR needs effectively.

Position Summary

The Human Resources Business Partner is responsible for providing both practical day-to-day as well as strategic HR support and advice to small business leaders, partnering with them to align HR strategies and initiatives- to help achieve their overall business goals. In collaboration with small business owners, and all other organization administrators, the HRBP designs, implements, and executes policies and procedures that ensure the client can function safely, fairly, and equitably for all employees.

Responsibilities

• Present clients with the latest HR insights by keeping them informed on current HR topics, learning opportunities, and market trends, enhancing their ability to make informed decisions.
• Provide exceptional client service based on each client's agreement, ensuring that the level of service provided aligns with the agreed-upon standards and maintaining a high level of satisfaction.
• Participate in weekly or biweekly client update calls, providing relevant updates to the cross-functional team and fostering clear communication and alignment.
• Proactively engage in weekly team meetings, contributing to seamless collaboration and efficient teamwork.
• Manage and maintain assigned client folders, including client notes and project plans, enabling exceptional service delivery.
• Collaborate with the Client Relationship Manager to address ad hoc HR related calls and questions, delivering timely and effective solutions.
• Identify HR challenges within client organizations, implementing solutions to enhance their ability to achieve business objectives.
• Coordinate and deliver HR services and projects in key areas, including but not limited to creating/updating policies, handling employee relations, designing employee handbooks, managing performance, conducting internal HR audits, implementing employee benefit programs, and facilitate recruitment and training that is applicable and best suited for each client.
• Develop strong partnerships with internal and external stakeholders.
• Ensure HR actions for clients comply with federal and state regulations, offering best HR solutions to effectively guide clients.
• Enhance client satisfaction by delivering exceptional service, exceeding expectations, and maintaining timely communication and positive working relationships.
• Deliver value for clients within Employers Advantage LLC's Mission and Core Values, presenting information appropriately and honestly while maintaining confidentiality and avoiding misrepresentation.

Minimum Qualifications

• High School Diploma or equivalent.
• 5 years of general human resource experience in consulting or corporate environments, demonstrating expertise in HR functions, policies, procedures, compliance, hiring/terminating, and extensive knowledge of HR laws and policies.
• 2 years of experience in complex conflict resolution and mediation, showcasing your problem-solving skills.
• Effective communication, interpersonal, and presentation skills to engage and collaborate with diverse stakeholders.
• Proficient in Microsoft Office, including Word, Excel, and PowerPoint.
• Willingness to travel up to 25% to support our clients effectively.

Ideal Qualifications

• Experience in a Small Business Environment, leveraging your understanding of small business dynamics.
• Proven ability to support multiple clients of varying sizes in a broad range of HR-related areas.
• Bachelor's degree in Human Resource Management, Business, or a related field, demonstrating your commitment to continuous learning and growth.
• SPHR/SHRM-SCP certification, validating your HR expertise and dedication to professional excellence.

Physical

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight 15 lbs.

Work Environment

Work is performed primarily in a remote office environment with up to 25% travel for company meetings and events, or other HR-related business functions.