- Job Objective: A brief overview of the position.
- The position assures that communication with each caller will be handled in a professional and tactful manner. When appropriate, the caller's symptoms will be assessed and triaged using the nursing process and approved guidelines in order to assist in obtaining the appropriate level of care and/or self-care advice. This position will also assist and be a resource for all aspects of the medication refill, prior authorization process and patient navigation through the health system. This role will communicate and work effectively with patients and various members of the healthcare team including clinical support staff and providers.
- Reports to
- Director-Ambulatory Care Coordination and/or Department Manager/Supervisor
- Supervises
- N/A
- Ages of Patients
- Neonate/Infant
- Pediatric
- Adolescent
- Adult
- Geriatric
- Blood Borne Pathogens
- None
- Qualifications
- Education
- Required: BSN
- Preferred: MSN
- Licensure/Certification
- Required: California RN License; American Heart Association BLS, AAACN Telephone Triage Course within 90days of hire
- Experience
- Required: Five (5) years of experience as an RN in a clinical setting
- Preferred: Experience in Emergency Department and with electronic health records
- Education
- Essential Responsibilities
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Performs a nursing assessment and patient triage telephonically which can include prioritizing cases, providing medical advice, making complex referrals, problem-solving complex cases and collaborating with healthcare providers.
- Thoroughly completes documentation utilizing the appropriate computer software in compliance with the approved policies, protocols, procedures and/or workflow.
- Maintains positive interpersonal relations with peers, patients, families and providers.
- Interacts with and contributes to the professional development of peers and colleagues. Participates on a team for data collection, health care outcome reporting, clinical audits, and programmatic evaluation.
- Considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of nursing services. Provides patients linkages to services to promote a pathway to care and positive outcomes.
- Attains knowledge and competency that reflects current evidence based practice for nursing care. Facilitates health and disease patient education. Supports patient self-management of disease and behavior modification interventions.
- Systematically enhances the quality and effectiveness of nursing practice using the Relationship Based Care model and shared governance for decision making.
- Practices within the scopes and standards set forth by professional organizations specific to specialty.
- Supports additional projects related to care coordination across the health system.
- Performs other duties as assigned.
-
Eisenhower Health Rancho Mirage, United States Per-DiemJob Objective · Reports to · Supervises · Ages of Patients · Blood Borne Pathogens · Qualifications · Essential Responsibilities · Job Objective expand_more Job Objective: A brief overview of the position. Coordinates patient care with responsibility for both back office and fro ...
-
Director-Clinical Operations
2 weeks ago
Eisenhower Medical Center Rancho Mirage, United States* Share Job: · * Email · * Facebook · * Linkedin · chevron_left Back To Results · Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California. · * Job Description: A brief statement of the position, ...
-
Patient Relations Coordinator
1 day ago
Eisenhower Medical Center Rancho Mirage, United StatesShare Job: · * Email · * Facebook · * Linkedin · chevron_left Back To Results · Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California. · * Job Objective: A brief overview of the position. · * ...
-
Patient Relations Coordinator
3 weeks ago
Eisenhower Health Rancho Mirage, United StatesJob Objective: A brief overview of the position. Supports the mission to continuously improve the quality and cost effectiveness of care by: 1) listening to patients, 2) advocating patient's concerns, 3) facilitating change to meet the needs of our patients and 4) is proactive in ...
-
Permanent GI Opening in California
5 days ago
Pacific Companies Rancho Mirage, United StatesJob Description · Job DescriptionLooking to join an established Medical Foundation that has been in business and growing for over 50 years?? · You'll be joining a turn-key practice with a collegial team. They are continuing to grow with an increase in clinical and procedures volu ...
-
Community Health and Outreach Coordinator
2 weeks ago
Eisenhower Medical Center Rancho Mirage, United States* Share Job: · * Email · * Facebook · * Linkedin · chevron_left Back To Results · Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California. · * Job Objective: A brief overview of the position. · ...
-
EEG Tech
2 weeks ago
Eisenhower Medical Center Rancho Mirage, United States* Share Job: · * Email · * Facebook · * Linkedin · chevron_left Back To Results · Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California. · * Job Objective: A brief overview of the position. · ...
-
Resident 1
2 weeks ago
Eisenhower Medical Center Rancho Mirage, United States* Share Job: · * Email · * Facebook · * Linkedin · chevron_left Back To Results · Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California. · At this time, all resident positions with Eisenhower ...
-
Psychologist - Behavioral Health (Rancho Mirage)
2 weeks ago
Eisenhower Medical Center Rancho Mirage, United States* Share Job: · * Email · * Facebook · * Linkedin · chevron_left Back To Results · Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California. · * Job Objective: A brief overview of the position. · ...
-
Chief Administrative Officer
1 day ago
Eisenhower Medical Center Rancho Mirage, United StatesShare Job: · * Email · * Facebook · * Linkedin · chevron_left Back To Results · Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California. · * Job Description: A brief statement of the position, i ...
-
Eisenhower Medical Center Rancho Mirage, United States* Share Job: · * Email · * Facebook · * Linkedin · chevron_left Back To Results · Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California. · * Job Objective: A brief overview of the position. · ...
-
Referral Coordinator
2 weeks ago
Eisenhower Medical Center Rancho Mirage, United States* Share Job: · * Email · * Facebook · * Linkedin · chevron_left Back To Results · Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California. · * Job Objective: A brief overview of the position. · ...
-
Neurodivergent Life Coach
4 weeks ago
Leaps Services LLC Palm Desert, United StatesJob Description · Job Description Neurodivergent Life Coach · LEAPS Services is looking for an neurodivergent life coach. The role of a neurodivergent life coach is to provide guidance and mentorship to a neurodivergent young adult. In this position, you will identify goals, prov ...
-
Project-Based HR Consultants
2 weeks ago
HR ADVANTAGE LLC Palm Desert, United StatesJob Description · Job DescriptionDescription:Position Title: Project-Based HR Consultants · Location: Remote (Candidates must be based in California or have extensive knowledge of California labor law) · About Us: · We are a leading HR consultancy firm dedicated to providing comp ...
-
Neurodivergent Life Coach
2 weeks ago
Leaps Services LLC Palm Desert, United StatesJob Description · Job DescriptionBenefits:401(k) · Bonus based on performance · Competitive salary · Employee discounts · Flexible schedule · Opportunity for advancement · Training & development · Wellness resources · Neurodivergent Life Coach · LEAPS Services is looking for an n ...
-
Staffing Specialist
4 hours ago
PeopleReady Palm Desert, United StatesJob Description · We are searching for a motivated individual who enjoys variety in their day and thrives in a fast-paced environment to join our team as a Staffing Specialist. · This individual will support the Branch Manager by assisting with daily operations, including helpi ...
-
HR GENERALIST
3 weeks ago
HR ADVANTAGE LLC Palm Desert, United StatesJob Description · Job DescriptionDescription:HR Advantage is dedicated to providing HR solutions and strategy that continually elevate the organizations where we work. · We are highly trained experts, equipped with the strategic knowledge and deep appreciation for your client's o ...
-
Psychiatric Mental Health Nurse Practitioner
4 days ago
Headlight Palm Desert, United StatesHeadlight offers a multiple disciplinary approach to mental healthcare, including therapy, coaching, support groups, medication management and self-care resources. Available via virtual visits or in-person, we make mental wellness easy and accessible. Our mission is to deliver me ...
-
Director-Clinical Operations
3 weeks ago
Eisenhower Medical Center Rancho Mirage, United StatesLocated in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California. · Directs staff, leaders and programs for the Ambulatory Division. Oversees and coordinates all activities and clinical operations of the ...
-
Permanent GI Opening in California
5 days ago
Pacific Companies Rancho Mirage, United StatesLooking to join an established Medical Foundation that has been in business and growing for over 50 years · You'll be joining a turn-key practice with a collegial team. They are continuing to grow with an increase in clinical and procedures volumes of 22% year over year. · Th ...
RN-Nurse Navigator-Ambulatory Access - Rancho Mirage, CA, United States - Eisenhower Health
