Client Success Coordinator - Overland Park, KS
5 days ago
Job summary
Responsible for the business relationship with new and existing clients. Maintain relationships though successful adoption, utilization, and overall client experience.
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Responsibilities
- Serve as the client's main point of contact for business relationship activities to include implementation, ongoing training, adoption or enhancement initiatives integration contract maintenance renewals and ongoing industry product knowledge.
- Conduct proactive client business reviews data research monitoring outreach identify and resolve barriers satisfaction retention.
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Qualifications
+- Bachelor's degree equivalent work experience required at least 1 year sales implementation support or product management related work experience on SaaS product Proficient Microsoft Office advanced Excel skills Effective efficient communication skills organize prioritize schedule high workload Demonstrated analytical problem-solving abilities Strong collaborative skills Communicate effectively various audiences clarification understanding complex problems presentation skills Sales implementation support or product management related work experience assigned SaaS product Health care information technology HCIT solution strategy consulting work experience preferred Netsmart proud equal opportunity workplace affirmative action employer providing employment advancement opportunities all individuals We celebrate diversity committed creating inclusive environment associates All employment decisions recruiting hiring promotion transfer based performance qualifications abilities education experience Netsmart does not discriminate employment opportunities practices race color religion sex including pregnancy sexual orientation gender identity expression national origin age physical mental disability past present military service protected laws regulations locations operate Net smart desires provide healthy safe workplace government contractor committed maintaining drug-free workplace applicable federal law Pursuant policy all post-offer candidates required complete pre-employment background check drug screen provided sole expense event candidate tests positive controlled substance Net smart rescind offer employment unless individual can proof valid prescription third party screening provider If located state grants right receive information salary range pay scale description benefits compensation position use form request details legally entitled All applicants employment must legally authorized United States Net smart does not provide visa sponsorship position N etsmart Job Applicant Privacy Notice found here ,
Job description
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