Jobs

    Desktop Support Technician - Lewisburg, United States - A3 Solutions, Inc.

    A3 Solutions, Inc.
    A3 Solutions, Inc. Lewisburg, United States

    1 month ago

    Default job background
    Full time
    Description
    Desktop Support Technician

    Supporting Lewisburg, TN (3 days) and Shelbyville, TN (2 days)

    Job Details:
    • 8-5 Monday-Friday, no on call.
    • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
    • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
    • Desktop and Network Support.
    • Ability to setup, configure and add all hardware.
    • Assist Corporate Desk Side Support technicians with large IMAC's.
    • Documents, maintains, upgrades or replaces hardware and software systems.
    • Supports and maintains user account information including rights, security and systems groups.
    • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
    • Determines and recommends which products or services best fit the customers' needs.
    • Imaging and image recovery.
    • Experience doing break / fix repairs on desktops, laptops.
    • Install / Re-install various software packages and updates.
    • WiFi and VPN connections; Support of wireless devices.
    • GREAT Customer Service skills.
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