Lead Software Engineer, Platform - Provo, UT, United States - NICE

NICE Provo, UT, United States

4 weeks ago

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Description

Our NICErs bring their A game and spend each day turning it into an A+.

And if you're like us, we can offer you the kind of challenge that will light a fire within you.

The Lead Software Engineer designs, develops, tests, and maintains the NICE software platform.

Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.

The Lead Software Engineer will also mentor junior staff members and propose cross disciplinary architectural solutions to difficult problems.

They may also be asked to make presentations to internal and external executives and represent NICE CXone at technical conferences.

Travel to other corporate sites may also be required.
So, what's the Software Engineer role all about?
We are a collaborative and passionate team of engineers with a culture of continuous learning and development. We focus heavily on unit and integration testing and delivering high quality code for our customers. Our services are mission critical solutions that impact customer experiences, journeys and interactions. We are committed to providing high availability for our services, minimizing downtime, and preventing service interruptions. We are constantly optimizing our performance and resource consumption.
Work as a member of an agile team to design, develop and enhance software.
Design and present projects to improve current process and overall platform.
Design pragmatic solutions with product managers and stakeholders
Follow an agile development cycle with 2-week sprints to ship changes iteratively
Refactor legacy code into modern application patterns
BS or MS in Computer Science or related degree
~8+ years of strong hands-on experience in C#, .NET, JavaScript
~ Strong experience in Databases:
MS SQL and/or Oracle
~ Windows and Linux

Experience w/CI/CD, DevOps
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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