Learning and Development Specialist - Owings Mills, United States - Cynet Systems

Description

Job Description:
Pay Range $30hr - $33hr


Essential Functions:

Facilitates both virtual instructor-led & instructor-led training that reflect adult learning ideas to build capabilities and drive behavioral change and engage learners.

Utilizes business trends and post-learning evaluation to improve training content and delivery.
Contributes to the development and maintenance of training materials.
Partners with coordinators to maintain scheduling of training courses.
Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff.
May lead a team of matrixed resources.

Qualifications:

Education Level:

Bachelor's Degree OR In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience:

2 years Experience delivering various training, teaching or adult learning modules to large audiences.

Knowledge, Skills and Abilities:
Knowledge of adult learning delivery methods and principles.
Knowledge and understanding of learning management systems (LMS).
Ability to troubleshoot and use video editing software.
Proficient in Microsoft Office applications.
Ability to conduct thorough research to uncover insights.
Ability to analyze, organize and prioritize work while meeting multiple deadlines.
Skill in talking to others to convey information effectively.
Ability to maintain effective interpersonal relationships.

Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.

Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Physical Requirements (Due to the nature of the job):

The associate is primarily seated while performing the duties of the position.
Occasional walking or standing is required.
The hands are regularly used to write, type, key and handle or feel small controls and objects.
The associate must frequently talk and hear.
The candidate should be able to lift 25 pounds with assistance.

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