Business Analyst - Princeton, United States - Berlitz

Description

SUMMARY OF POSITION:

Responsible for the business analysis and management of digital projects for Berlitz in the Cincinnati, OH office or Princeton, NJ headquarters.

Must have an excellent customer service mindset, problem-solving skills, and the ability to manage multiple concurrent projects. The key focus of the position is review, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel overall business strategies.

Furthermore, this is a highly collaborative role, working closely with all departments to assign, schedule, review and monitor projects to ensure progress is within expected guidelines, meets business requirements completed on time, and within budget.

Position will regularly work across multiple time zones globally and engage with other business units and its users as needed.

ESSENTIAL JOB FUNCTIONS:
Lead the execution of enterprise application, web, and infrastructure project deployment strategies and tactics
Act as a strategic partner between the business community and IT to resolve functional and technical issues related to business-critical applications
Work closely with department leads across company units to identity business requirements and ensure alignment of all deliverables
Analysis, planning, project execution, and transition of IT initiatives for Berlitz and ELS
Manage scope, schedule, expectation, budget and dependency to ensure the quality of project deliverables
Analyze and recommend adjustments to implementation approach in response to changing business needs.
Set and meet clear milestones for project delivery

Risk management:
Identify, facilities and drives the resolution of project issues
Efficient organization and management of internal and external project resources
Conduct project meetings, tracks and monitor tasks, milestone deliverables
Maintain strong relationships with all internal and external stakeholders
Identify project level metrics and KPIs relevant to project success
Conduct post project reviews to collect data, analyze trends and report on performance
Work with the business community to document functional test scenarios, test plans, and end-user acceptance testing

QUALIFICATIONS/ RELATED EXPERIENCE


Education:
Four-year college degree in related field. PMP, Six Sigma, & technical certifications a plus


Experience:
Five+ years of experience in cross disciplinary management of technology projects and Business Analyst experience a must.


Competencies:
Must be able to analyze business concepts and present to both technical and non-technical audiences
Must be able to present technical concepts to both technical and non-technical audiences
Superior communications and interpersonal skills with the ability to deliver presentations to the C- level Executives
Proficient in MS Project, Excel and other project management tools
Highly organized and adaptable to a fast-paced dynamic environment
Must be able to multitask and manage multiple concurrent projects
Experience in IT infrastructure and Development projects

Occasional after hours work as needed.
A customer service mindset to work with non-technical users in pressure situations
Personal integrity and strong work ethic
Ability to manage and work with a team or as an individual


Physical Demands:
Office work related to hours of meetings, sitting at a desk and computer input


Work Environment:
Business casual corporate office environment


Travel Requirements:
As needed, generally <25%

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)
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