Starbucks Fountain Worker - Las Vegas, United States - Landry's

    Landry's
    Landry's Las Vegas, United States

    2 weeks ago

    Landry's background
    Description
    Job Description

    SUMMARY:
    It is the responsibility of the Fountain Worker to provide efficient and courteous service to our guests while displaying salesmanship and friendly hospitality skills. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).

    ESSENTIAL DUTIES AND RESPONSIBILITIES:
    • Attend pre-shift meetings.
    • Maintain uniform appearance according to established guidelines.
    • Adhere to policies and procedures and Health Department regulations.
    • Greet guests in a friendly and timely manner to take order for food and beverage items.
    • Use suggestive selling techniques.
    • Know all menu items.
    • Know locations of all Golden Nugget outlets and services available to the guests.
    • Responsible for obtaining, reconciling and returning cash bank at the beginning and end of shift.
    • Accurately input food and beverage orders into the Aloha system. Follow cash handling procedures and cash register policies.
    • Rotate and date all product
    • Thank guests, present checks and settle checks according to established procedures.
    • Always invite guests back to the outlet.
    • Relay all guest compliments and complaints to the Manager on duty.
    • Inform Bus Person of needed supplies.
    • Keep work area stocked with needed supplies, keep work area neat, clean and organized.
    • Fill pastry display as needed.
    • Prepare all coffee products as needed.
    • Clean coffee and tea machines daily and as needed.
    • Assist Bus Person with cleaning tables, floors and emptying trash as needed.
    • Follow standards for merchandising, stocking, rotating and storing all products.
    • Complete assigned side work.
    • Assist with maintaining a neat, clean and safe working environment.
    • Turnover/takeover station according to established procedures.
    QUALIFICATIONS:
    To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
    • Must have good people skills and a well-groomed appearance.
    • Must read, write, speak and understand English.
    • Must have working knowledge of point of sales systems.
    • Must be able to perform basic math (addition, subtraction, multiplication and division).
    • Excellent interpersonal and communication skills.
    • Ability to work efficiently, independently and cohesively, consistently producing quality results
    EDUCATION and/or EXPERIENCE:
    High School or GED or related degree preferred
    Minimum 1 year prior Barista experience (Starbucks preferred)
    Minimum age requirement is 18