- Oversee the complete claims lifecycle, including payer follow-up, appeals processing, and rebilling efforts
- Actively work aging reports and pursue resolution on unpaid or delayed claims
- Review and interpret EOBs to identify and address denials or underpayments
- Submit appeals, corrections, tracers, and adjustments using appropriate billing codes
- Identify denial trends and determine root causes to drive successful resolution
- Perform basic reimbursement reviews and contract-related calculations
- Consistently meet productivity expectations of approximately 18–20 claims daily while maintaining accuracy
- Document and track claim activity using systems such as WellSky and HMS
- Partner with internal billing and operations teams to ensure timely, compliant claim resolution
- Minimum of 2 years of hands-on medical A/R experience including insurance follow-up, appeals, and denials
- Familiarity with UB-04 billing
- Ability to analyze issues, troubleshoot denials, and problem-solve independently
- Reliable employment history preferred, with demonstrated consistency and accountability
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Medical Collector - San Antonio - Addison Group
Description
Job Title: Fully Remote Medical Collector (Must live in San Antonio metro area)
Location: San Antonio, TX
Industry: Healthcare – Revenue Cycle / Medical Collections
Pay: $24.00 – $26.00 / Hourly
Benefits: This position is eligible for medical, dental, vision and 401(k).
About Our Client:
Addison Group is working with an expanding healthcare services organization that supports providers through centralized revenue cycle operations. Their focus is on end-to-end claims follow-up and recovery, and they're adding skilled collectors who enjoy problem-solving, digging into denials, and seeing claims through to resolution.
Position Overview:
We are seeking several seasoned Medical Collectors to join a collaborative and results-driven billing team. In this role, you'll own claims from initial submission through final payment, handling denials, appeals, and rebilling as needed. Candidates must reside in the San Antonio area and be comfortable with the potential for onsite work in the future.
Core Responsibilities:
Qualifications & Experience:
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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