- Solve critical business, laboratory, clinical & regulatory, and other challenges and accelerate digital transformation for the life science community.
- Turn disparate data into actionable information for more team members.
- Increase operational efficiency across your organization.
- Help ensure government & industry compliance.
- Partner with scientific and operational teams to understand software‑related use cases and identify how Benchling can best support core business needs.
- Gather, refine, and document user requirements, ensuring alignment with platform standards, enterprise architecture principles, and long‑term scalability.
- Leverage expertise in the Benchling ecosystem to advise clients on optimal approaches during requirements‑gathering and solution evaluation.
- Lead design and requirements workshops, translating scientific workflows into data models, templates, intake processes, and system configurations.
- Analyze end‑to‑end assay and data processes from raw data capture and metadata enrichment through transformation and reporting and translate them into structured, intuitive Benchling workflows.
- Collaborate with implementation teams and external partners to hand off requirements, validate delivered configurations, and guide iterative refinement through demos and user working sessions.
- Develop test plans, support UAT execution, and create clear documentation and training materials to enable successful onboarding and adoption.
- Provide user support during launch and early adoption phases, ensuring smooth transition to steady‑state operations.
- Serve as a trusted advisor to scientific stakeholders, guiding trade‑offs and promoting platform governance, data consistency, and Benchling best practices.
- Bachelor's or Master's degree in life sciences, informatics, or a related discipline.
- 5–7+ years of experience in pharmaceutical research, biotechnology, informatics, consulting or a product‑adjacent scientific role.
- Hands‑on experience using or administering Benchling to support scientific workflows (e.g., schemas, templates, workflow configuration).
- Proven ability to translate user needs into high‑quality requirements, solution designs, and scalable data models.
- Strong communication and facilitation skills, with experience leading workshops and partnering with both scientific and technical audiences.
- Familiarity with R&D laboratory workflows (e.g., assay development, process development, flow cytometry, next‑generation sequencing), as well as common laboratory instrumentation.
- Experience with business process mapping or leading cross‑functional design activities.
- Comfortable working within a consulting model, including collaboration with external implementation/roll-out partners.
- Ability to manage multiple workstreams and drive high‑quality outcomes in a matrixed environment.
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Benchling Product Manager, Scientific Informatics Consultant - Cambridge - Astrix
Description
Company: Astrix, Application and Platform Services
For 30 years, Astrix has been a market-leader in delivering expert application & platform services to the scientific & clinical communities. We use a unique, yet innovative approach to select and deploy technologies & solutions that:
Astrix is currently seeking a Product Manager with Benchling expertise to join our team full-time. The Product Manager will need to know Benchling capabilities inside and out, as well as partner closely with scientific stakeholders to understand their end‑to‑end research and development workflows and translate those needs into scalable, standardized Benchling solutions. Working within a consulting environment, this role will guide clients through solution design and oversee the full lifecycle of project delivery (from requirements discovery through rollout and early adoption), while ensuring alignment with platform best practices and long‑term data strategy.
What You'll Do
Qualifications
Additional Details
Work arrangement: Hybrid (3 days onsite)
Locations: Cambridge, MA or Norwood, MA
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