Manager, Business and Marketing Operations - Philadelphia, United States - Comcast

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    Full time
    Description

    Description

    Core Responsibilities

  • Ownership of the end-to-end operations support for the Growth Strategy and Operations teams specified, including:Responsible for identifying opportunities for financial and operational efficienciesResponsible for tracking and managing the team's efficiency and effectiveness in utilizing the tools and resources supporting the marketing teamOperate with a sense of entrepreneurship and purpose to drive meaningful and effective change in programmatic operationsStrong Problem-Solving capabilities – able to anticipate, recognize and clearly defines problems and analyze, weigh options, and propose solutionsAssesses and manage issues/projects and tasks in order priority, with the ability to manage multiple projects with short and long-term key dates and deliverables
  • Stay up to date on the industry and competitive landscape and best practices supporting these functions, recommending change where necessaryIdentify best practices to incorporate into marketing operationsKPI driven and results oriented to identify and drive innovation across marketing operations and executionAnalyze & present monthly operations and performance metrics to understand trends, identify issues, and develop recommendations
  • Financial managementResponsible for budgeting, monthly forecasting and reconciliations, purchasing, receiving and payablesResponsible for coordination and communication across HQ, LOBs and Division business partners and finance teams to ensure clear, consistent processes and communications are maintainedResponsible for implementing and maintaining controls to ensure maximum financial controls and business performanceExtensive experience managing large budgets while maintaining/increasing positive ROI and key KPIs
  • Vendor managementDevelop strong relationships with our software and consulting partners and experts to effectively manage the matrixed operations teamResponsible for coordinating and managing contracts through legal, procurement, security, privacy processesResponsible for managing multiple engagements within the Martech, Insights and Attribution/Analytics space in addition to daily operations responsibilities
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.
  • Qualifications Required

  • A Bachelors Degree in Business Management, Accounting or Operations
  • 3+ years of increasing responsibilities in business or marketing operations
  • Advanced Excel & PowerPoint skills and the ability to tell a story with data
  • Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.
  • Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
  • We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

    Please visit the on our careers site for more details.

    Education

    Bachelor's Degree: Accounting (Required)While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

    Certifications (if applicable)

    Relative Work Experience

    5-7 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.