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    Public Area Attendant - Kansas City, United States - Arbor Lodging Management

    Arbor Lodging Management
    Arbor Lodging Management Kansas City, United States

    3 weeks ago

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    Description

    ** Public Area Attendant**

    **Job Category****:** Housekeeping **Requisition Number****:** PUBLI01187 Showing 1 location **Job Details**

    **Description**

    Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountableto our guests and our clients.

    **We are currently seeking**

    ****Public Areas Attendant****

    ****

    ****Duties and Responsibilities of a Houseperson.****

    Schedule flexibility

    Cleans lobby, restrooms and public areas

    Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety

    hazards to management.

    Knowledgeable on hotel facilities and services to assist guests as appropriate.

    Impresses guests with quality and timely service in a pleasant and friendly manner.

    Review assignments, retrieve and stock caddie/cart to ensure all supplies are available to properly clean.

    Walk all assigned spaces at beginning and end of shift.

    Remove newspapers, trash, empty ash receptacles and note any areas that require immediate cleaning.

    Clean assigned public areas including dusting, polishing, vacuuming, glass cleaning and trash removal.

    Clean public elevators.

    Clean public restrooms and stock with supplies.

    Perform quality check on public space televisions, telephones and lamps.

    Appropriate and proper use of cleaning equipment and supplies.

    Prompt reports to housekeeping management of all emergencies, injuries, missing articles, damage,

    mechanical problems and safety hazards.

    Prompt turn in to housekeeping management of all articles left in public spaces for entry into Lost and Found.

    Attend department meetings as scheduled.

    On time and at work when scheduled and in proper uniform.

    Consistent professional and positive attitude and actions when communicating with guests and associates.

    Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that

    corrective measures may be taken.

    Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and

    emergency procedures.

    Be able to operate a vacuum, mop and properly use cleaning equipment and supplies

    Perform special projects and other responsibilities as assigned.

    ****Successful Candidate will:****

    High school education or one plus years related experience.

    Familiarity with hospitality industry practices.

    Provides friendly guest service.

    Familiarity with cleaning techniques, procedures, and brand standards.

    Attention to detail with good organizational skills and efficient time management.

    Consistent professional attitude and behavior with effective listening and communication skills.

    Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.

    Ability to satisfy the legal requirements for employment within the jurisdiction.

    **Able to work am/pm & weekend shifts is required.**

    Ability to lift 50 lbs.

    ****Arbor Lodging Benefits:****

    Competitive salaries

    Annual review with increase potential

    Comprehensive benefits package, including medical, dental and vision insurance programs

    Paid Vacation Time

    401k program with company match

    Arbor Lodging focuses on Five Guiding Principles to maintain a culture that growth, development, and progression within the properties:

    **Do the Right Thing** - Operate and act with integrity in all you do even when it is not convenient.

    **Lead with Heart** - Be kind, passionate and hospitable.

    **Be Accountable** - Take ownership and deliver results.

    **Aim Higher** - Go above and beyond to exceed expectations and pursue thoughtful change.

    **Celebrate Differences** - Embrace diversity; respect individual opinions and ideas.

    ****We look forward to speaking with you Apply today****

    *Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.*

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Required**

    Must be able to work AM/PM shifts and weekends as needed.

    **Licenses & Certifications**

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