Sales Associate - Rochester, United States - Michaels Stores

Michaels Stores Rochester, United States

4 days ago

Description

Sales Associate page is loaded **Sales Associate**

**Sales Associate**

locationsRochester Hills-1260 S Rochester Rd time typePart time posted onPosted Today job requisition idR Store - DET-ROCHESTER HILLS, MI**We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world**

**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**

Help customers shop our store and be able to find what theyre looking for. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with great service. Deliver friendly customer service.**Major Activities**

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards

Provide a fast and friendly check out experience; execute cash handling to standards

Engage customers on benefits of Rewards program and complete enrollments

Educate customer on Voice of Customer (VOC) survey

Merchandise recovery and maintenance

Support the merchandise return / go back process and general store recovery

Acknowledge customers, help locate product and provide solutions

Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

Support shrink and safety programs

Assist with Omni channel processes

execute a well merchandised and in stock store

Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others

help customers shop and find what they are looking for

Cross trained in Custom Framing selling and production

**Other duties as assigned**

**Preferred Type of experience the job requires**

Retail and/or customer service experience preferred

**Physical Requirements**

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

**Work Environment**

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**

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