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  • Retail Cart Attendant - Burlington - Sam's Club

    Sam's Club
    Sam's Club Burlington

    4 days ago

    Sam's Club background
    Description

    Role Overview

    We are seeking dedicated individuals to provide exceptional member experiences at Sams Club. As a Member Assistant Cart Attendant, you play a vital role in shaping our members entire shopping experience by offering a positive first and last impression.

    Your primary responsibilities include ensuring members have a well-maintained parking lot with available carts, assisting with purchases, loading vehicles, and maintaining a clean environment. This requires being constantly on your feet and adapting to various weather conditions.

    To succeed in this role, you should be able to:
    Thrive in fast-paced environments
    Multitask efficiently
    Prioritize member satisfaction above all else
    Stand for extended periods while providing prompt assistance
    Identify and resolve obstacles to ensure excellent task completion

    You will make a significant impact by:
    Maintaining a positive attitude through smiling, greeting, and thanking members
    Providing top-notch customer service to members across the club as needed, addressing their questions and concerns
    Ensuring a clean, neat, and member-ready area

    The Member Assistant Cart Attendant position is an excellent starting point for a fulfilling career at Sams Club.

    Key Responsibilities

    Ensures club pick up orders are fulfilled by contacting members to notify of delayed pickup times; informing members of unavailable products (e.g., out of stock); offering alternative product options when necessary; selecting and packaging products according to company policies and procedures; dispensing items when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.

    Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; correcting and reporting unsafe situations to facility management.

    Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

    Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

    Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

    Sams Club offers competitive pay, performance-based bonus awards, and great benefits for a happier mind, body, and wallet including:

    Health benefits include medical, vision, and dental coverage

    Financial benefits include 401(k), stock purchase, and company-paid life insurance

    Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

    Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

    Sams Club provides a company paid education benefit program for full-time and part-time associates called Live Better U, which includes high school completion to bachelor degrees, English Language Learning, and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

    The hourly wage range for this position is $17.00 to $24.00*
    *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

    Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

    Minimum Qualifications

    Preferred Qualifications


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