No more applications are being accepted for this job
- Provide superior customer service to internal and external clients by maintaining local and remote computer systems and making sure all users are equipped with technology to support company goals.
- Act as a primary point of contact for incoming support requests.
- Deliver technical support, training, and implementation of ELMR systems.
- Test, tune and program ELMR radios as needed.
- Plan, manage, and coordinate the inventory, storage and distribution of radios.
- Coordinate with the Regional ELMR Manager/Assistant Manager in the development of talk groups.
- Configure Radio Set Identifiers (RSIs), and troubleshoot radio subscriber units and/or network configurations.
- Assist the Advanced Services teams with deployments, installations, rollouts, and maintenance.
- Escalate issues to Advanced Services and the Management team as appropriate.
- Report any updates, discrepancies, outages or issues to the management.
- Other duties and projects as assigned Requirements
- Clearance: Secret
- Minimum of 1 year demonstrated experience in similiar field
- Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms
- Physical demands associated with this position may include extensive walking (including stairs) throughout offices and between buildings
ELMR Support Technician with Security Clearance - Fort Worth, TX, United States - SSI
Description
Job Type Full-time Description SSI is seeking an Enterprise Land Mobile Radio (ELMR) Support Technician to join our team on a new Navy contract in the summer of 2024Submit your resume now to be part of the team on this new 5-year program Opportunities for advancement in IT, telecom, & cyber security The successful candidate will be part of a team managing over 10,000+ radios at 18 Navy installations
DUTIES AND RESPONSIBILITIES :
Education:
DoD8570 IAT Level II (eg: Sec+)
Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
SSI is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
SSI is a HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services
SSI offers a generous array of benefits including: Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% paid premium for dependents
SSI provides Life Insurance, Long Term Disability, and Short-Term Disability benefits at no cost
SSI employees receive 24 paid days off in the first year on board
We also provide Military Leave benefits, a 401(k) Retirement Plan, education assistance, Personal Technology Refresh and Employee Referral bonuses
Positions subject to Service Contract Act (SCA) have benefits provided as required by law.