North America Quality Center Senior Manager - Chino, United States - Hyundai America Technical Center

Description

Job Description

Job Description

Hyundai America Technical Center, Inc. (HATCI) North America Quality Center (NAQC) is currently looking for a Sr.

Manager for our Chino, CA location that will:
Collaboration with affiliates (HMNA, KMNA, HAC, KCA, HATCI, HMC, HMMA, KaGA, KMX, and suppliers)

Understand Division's plan for 2024 and work with team to implement & achieve KPI
Work with outsourcing companies to set up (contract), monitor progress (arising issues, invoice, etc.) , & finalize projects
Review and understand team members' report
Attend and engage in N.A. affiliates' meetings to represent NAQC (Face of NAQC)
Build relationship with NASOs, identify top issues, investigate, report and share findings
Work with HMC KASO to monitor field issues, collect incident parts, and schedule/plan N.A. investigation
Support FIX it right the first time incentives to avoid wrong diagnosis, repairs, and unnecessary parts replacement
Support QIR through weekly meeting/reporting, management of new issues identified, assignment of new issues, issue FIR & root cause reports, and share information with affiliates
Identify root cause and condition by translating subjective customer complaints with repeatable objective data & validate countermeasure effectiveness
Support North America Local Region Infotainment audits to identify issues prior to SOP
Identify root causes related to IQS/VDS/CR in relationship to EL, INFO, PT, and EV
Work with NAQC shop to schedule & achieve timely project completion
Work with outsource company to purchase used vehicles for investigation
Support NAQC Team 3 [MI office] with previous identified issues' background (share findings) & investigation methods
Work closely with IT departments (NAQC & HMNA) to access database to support early problem detection
Participant in affiliates meetings for better understanding of issues/concerns (QIR, FSE, FTS, LQMP, MQ, Battery, etc.)
Manage fleet vehicle usage
Manage projects using SMART for weekly & monthly reporting plus project status monitoring
Weekly Team meeting with team & management to report status and plans
Manage to improve the capabilities of our engineers

What we offer:
Zero-dollar employee premiums on Medical, Dental, and Vision for you and your family
100% employer-paid disability and life insurance
Generous paid time off including vacation, sick and abundant holidays
A global environment that fosters diversity
Competitive salaries
Retirement savings and planning benefits
Flexible work hours, and hybrid work schedule options
Access to health savings accounts and flexible spending accounts

Compensation:
$150,000 - $170,000

Bachelor of Science degree in Engineering
15+ years of engineering experience
5+ years of experience managing engineers and leading EV drivability development projects
Valid Driver's License and satisfactory driving record

Candidates applying for positions with Hyundai-Kia must be legally authorized to work in the United States, verification of employment eligibility will be required at the time of hire.

HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRAA Federal contractor
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