- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Greet and promptly assist customers in a friendly manner
- Determine the nature of customer problems, which may involve conducting road tests or visually inspecting vehicles
- Create detailed Repair Order Requests (ROR) outlining the required service or merchandise
- Obtain customer approval for services before delivering the order to the service personnel
- Review completed repairs or services with customers and collect payment
- Maintain cleanliness of the showroom and restock displays as needed
- Perform daily cash/sales procedures at the end of each business day
- Adhere to the Company Quality Control Program, Company Safety Policy, and OSHA and EPA regulations
- High school graduate or equivalent vocational training
- Proficiency in using computerized sales and marketing software
- Knowledge of auto/truck tire, lubrication, and maintenance issues
- Experience utilizing Mitchell Repair, Activant, All-Data, and vehicle service manuals to research and resolve malfunctions
- Preferred Experience:
- 2+ years of experience in a retail environment, preferably in auto/truck tire, lubrication, and maintenance
- 3+ years of experience as a Service Advisor in an auto repair store; with strong preference for tire knowledge and sales.
- Experience as a vehicle mechanic or lubrication technician
- Excellent training and development opportunities
- Competitive compensation package
- Friendly work environment
- Top-tier benefits
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Automotive Service Advisor - Boulder, United States - Roadmasters Auto Care
Description
Job Description
Job DescriptionBenefits:Company Overview: At Roadmasters Tire Pros & Auto Care, we highly value each employee and encourage their growth and development. We offer a fun and friendly work environment, along with excellent training and career advancement opportunities. As a strong and stable company, we strive to provide competitive compensation and top-tier benefits. Join us to start an exciting new career.
Job Summary: As a Service Advisor at Roadmasters Tire Pros & Auto Care, your role is to be the expert in all things around the tires and wheels along with being able to skillfully advise and explain to customers the service and repair needs of their vehicle. You will create repair orders and effectively communicate with the service department. This position offers great potential for growth and advancement.
Responsibilities:
Desired Qualifications:
Benefits and Perks:
