- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- Health & 401K Benefits
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Front Desk Agent
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Front Desk Agent
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Secret Enterprises LLC Kissimmee, United StatesJob Description · Job Description · Job Summary · We are a Adult Lifestyle resort seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, ...
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Front Desk Agent
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Knights Inn Maingate Kissimmee, United StatesJob Description · Job DescriptionLooking for a Hotel Front Desk Agent to serve as out guests' first point of contact and manage all aspects of their accommodation. An agents responsibilities include checking in guests, managing reservations, and providing information about rooms, ...
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Reservation/Front Desk Agent
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Carter Hospitality Group Kissimmee, United StatesJob Description · Job DescriptionCome join Red Lion Hotel - Lake Buena Vista for this exciting opportunity. We are looking for a Reservations Agent to join our team. · JOB DESCRIPTION: · Responsible for providing quality guest service as it pertains to checking in/out of hotel g ...
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Front Desk Agent Part-time
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Guest Service Ambassador(Front Desk Agent)
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Holiday Inn Express Columbus Airport Orlando, United States**Holiday Inn Express Hotel & Suites/Nearest Universal Orlando-5605 Major Boulevard** · **Orlando, FL 32819** · We are currently looking for Guest Services Representative to join our Front Desk Team Our Holiday Inn Express & Suites Nearest Universal Orlando, where we're committed ...
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Front Desk Agent
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MCR Hotels Lake Buena Vista, United StatesFront Desk Agent · Hyatt Place Lake Buena Vista, 8688 Palm Parkway, Orlando, Florida, United States of America · Req #5897 · Monday, March 25, 2024 · The Front Desk Agent at the Hyatt Place Orlando Lake Buena Vista is responsible for providing overall positive guest experience wh ...
Front Desk Agent - Kissimmee, United States - Secret Enterprises LLC
Description
Job Summary
We are a Adult Lifestyle resort seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities: