Healthcare IT - One Boston Medical Center Place Boston, MA , Boston, MA, US
1 day ago

Job description
Pride Health is hiring an IT Workforce Planning Manager to support our client's medical facility based in MassachusettsThis is a 6-month contract with the possibility of an extension, competitive pay and benefits, and a great way to start working with a top-tier healthcare organization
Title- IT Workforce Planning Manager
Location- Boston, MA 02118 Remote
Pay Rate- $55/hr. - $60/hr.
Contract length: 6 Months + Possible Extension
Shift: 8.00 AM to 5.00 PM
Job Duties
Prioritization Frameworks:
Partner with the PMO to lead the intake process, helping IT score requests based on factors including patient safety, regulatory compliance, and ROI.
Pipeline Management:
Maintain the "Demand Forecast"— the database of upcoming projects, maintenance requirements, and other IT resourcing needs.
Resource Modeling:
Work with IT leads to determine the labour and capital required to fulfil incoming requests.
Resource Allocation:
Partner with IT managers to assign IT staff to projects and strategic initiatives based on their skills, availability, and project priority.
- Capacity vs
Capability Analysis:
Develop models to determine not just if we have enough people, but the resources with the right skills (e.g., Epic-certified analysts or HL7 integration specialists).
Utilization Tracking:
Monitor burn rates to ensure staff aren't over-allocated, which leads to errors in critical hospital systems and employee turnover.
Skill Gap Mapping:
Work with HR and IT leadership to identify necessary training for the team to support emerging technologies.
Required
Experience: 5+ years in IT Resource Management, Workforce Planning, or Project Management Office (PMO).
Healthcare Context:
Understanding of the on-call nature of hospital IT and the specialized skill sets required for clinical application support.
Tooling:
Expertise in Project Portfolio Management (PPM) software (e.g., ServiceNow, Workfront, or Smartsheet) for tracking labour hours and allocations.
Data Fluency:
Ability to visualize which teams are over-leveraged and which have bench time.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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