Manager, Underwriting Services - Minneapolis - W. R. Berkley

    W. R. Berkley
    W. R. Berkley Minneapolis

    1 week ago

    Description
    divh2Manager, Underwriting Services/h2pThe Manager, Underwriting Services leads a team of Underwriter Assistants supporting both domestic and international underwriting. The role focuses on team development, process optimization, technology integration, and service qualitynot direct underwriting.

    The Manager ensures that support functions align with underwriting standards and deliver consistent, high-quality service./ph3Team Leadership Development/h3ulliLead, mentor, and develop a team of Underwriter Assistants across both domestic and international support functions./liliOversee onboarding to ensure alignment with underwriting standards, guidelines and best practices./liliCreate and deliver training materials and resources to ensure ongoing and consistent, high-quality performance across the team.

    Provide continuous coaching and performance feedback to drive team growth and effectiveness./li/ulh3Underwriting Knowledge Authority/h3ulliMaintain a strong understanding of underwriting principles, guidelines, and risk assessment to guide team./liliExercise a Letter of Authority for defined underwriting decisions and/or approvals./liliPartners with underwriters to ensure documentation, compliance and service quality expectations are met./liliParticipate in underwriting audits and quality reviews to ensure support processes meet regulatory and internal standards./li/ulh3Process Design Optimization/h3ulliCollaborate with Underwriting leadership to design, document, and implement scalable workflows and processes./liliIdentify opportunities for process improvement and automation, ensuring scalability and consistency across teams./liliEstablish and monitor key performance indicators (KPIs) to measure productivity and service quality./liliAI System Integration Change Management.

    Serve as a key stakeholder and change champion of AI system implementation./liliPartner closely with project leads, IT, and vendor teams to ensure the system aligns with the needs of both domestic and international underwriting support./liliLead change management efforts including communication, training, and adoption strategies./liliMonitor system impact, gather feedback from users, and advocate for enhancements to optimize performance and usability./li/ulh3Cross
    • Functional Collaboration/h3ulliLiaison with Underwriting, Operations, Technology, and other key stakeholders to integration of support services.
    /li/ulpstrongMay perform other functions as assigned/strong/ph3Qualifications/h3ulli5+ years of experience in commercial underwriting or underwriting support./lili2+ years in a supervisory/management role./liliStrong understanding of underwriting principles, risk assessment, and insurance operations across both domestic and international markets./liliExperience working with or supporting underwriting teams, with the ability to interpret and apply underwriting guidelines./liliExperience exercising underwriting judgment within defined authority./liliDemonstrated success in process improvement, workflow design, and change management./liliExperience with AI tools or digital transformation initiatives is not required but highly desirable./liliExcellent communication, organizational, and cross-functional collaboration skills./liliAbility to lead and develop teams in a fast-paced, evolving environment/li/ulh3Additional Company Details/h3pThe Company is an equal employment opportunity employer. We do not accept unsolicited resumes from third party recruiting agencies or firms.

    The company offers a competitive compensation plan and robust benefits package for full time regular employees including:

    Base Salary Range:
    $90k-$130k Benefits include annual bonus eligible, health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment

    /ph3Additional Requirements/h3ulliTravel:

    Occasionally/li/ul/div

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