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- Support patients through outreach calls, telehealth, and face-to-face visits to identify barriers and link patients to resources and services in the community.
- Provide transitional care, including appropriate follow-up outreach to connect patients from inpatient, emergency room, residential treatment to other settings and providers.
- Be an advocate for comprehensive care for the services needed as appropriate.
- Provide support to patients relative to importance of following up with behavioral health and medical providers, as appropriate.
- Offer support services to aid patients in navigating complex healthcare and social services systems.
- Retrieve clinical and non-clinical data to assist in helping patients achieve goals via internal Electronic Health Record (EHR) and regional informational health systems.
- Mentor and provide day-to-day oversight and guidance to the TCM and Psychiatric Rehabilitation specialist ensuring that care is delivered in accordance with best practices.
- Collaborate with the treatment team and CCBHC Program Director to develop and implement program goals, objectives, and strategies.
- Have the ability to relate to individuals who have behavioral health disorders and their families of diverse ethnic, cultural, and socioeconomic backgrounds, and has the ability to interact with them in a positive, supportive, and cooperative manner.
- Learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy and confidentiality regulations.
- Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
- Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
- Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
- Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together
- Retirement: We know you want to retire comfortably and we're here to help Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future.
- Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600
- Paid time off and paid holidays
- Bachelor's degree required; Master's degree in health and human services preferred.
- One-year prior relevant experience preferred.
- Proficient written and verbal communication skills.
- Computer navigation skills, proficiency in Microsoft office skills
- Experience working within Electronic Health Record (EHR) systems and willingness to learn new software applications preferred.
- Familiarity with reporting and entry-level data analytics.
- The ability to exercise flexibility, initiative, good judgment, and discretion.
- Ability to meet deadlines and independently solve problems.
- Demonstrates use of good judgment.
- Can work independently as well as a part of a team.
- Must possess a clean NYS driver's license and have reliable transportation.
- Sitting for extended periods, alternating between standing and sitting
- Mobility required with repetitive wrist, hand, and finger movements
- Handling light duties, occasionally lifting objects up to 20 pounds
- Local travel between worksites
- Exposure to various environmental conditions including low/high temperatures, outdoor elements
Targeted Case Manager - Buffalo - Horizon Services

Description
Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Targeted Case Manager and CCBHC Team lead today
At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help We offer a seamless onboarding experience that'll ensure your success in your new role.
Job Description:
Why Choose Horizon:
Requirements:
Location:
This position is specifically for our 3020 Bailey Ave clinic in Buffalo NY, frequent local travel is required.
Hours:
Monday through Friday day shifts, some flexibility to work evenings as needed.
Compensation:
Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $22.00 - $25.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually.
Physical Demands:
DEIB Statement:
Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all.
Disclaimers:
Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in-person services throughout our community.
This information is intended to provide a general overview of the position; it is not a full job description.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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